Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic
Muhammad Usama

Muhammad Usama

Maidenhead,Buckinghamshire

Summary

Experienced HGV Operator holding Class 1 and Class 2 licences, skilled in articulated driving and multi-drop deliveries. Excels in navigating various weather conditions and employing satellite navigation for effective route planning. Focused on compliance with road laws and vehicle maintenance, ensuring safety and efficiency in all operations.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Class 2 Drver

Johnson's Hotel Linen
Reading, Buckinghamshire
2026.02 - Current
  • Ensured safe transportation through strict adherence to traffic rules, contributing to overall road safety.
  • Achieved timely deliveries by adhering to assigned routes.
  • Executed cargo loading duties to secure transport of goods, minimising risk of damage during transit.
  • Resolved minor mechanical problems promptly to maintain operations, preventing unnecessary downtime.
  • Attended training sessions regularly for up-to-date knowledge on road safety regulations.

Class 1 Driver

Vanta Staffing
Reading
2026.01 - 2026.02
  • Managed high-stress situations during unexpected incidents, ensuring timely deliveries despite road closures and severe weather conditions.
  • Modified planned routes in response to unexpected road conditions, maintaining delivery schedules and safety standards.
  • Ensured vehicle safety for roadworthiness through routine checks and maintenance.
  • Adhered to all traffic laws, maintaining clean driving record.
  • Adhered to company policies for paperwork submission after each trip, ensuring accurate tracking of all delivered consignments.

Operations & Logistics Lead

Tyne Doc Ltd
Newcastle upon Tyne, England
2024.02 - 2026.01
  • Oversaw daily operations to achieve high productivity levels.
  • Coordinated daily schedules and facility check-ins, ensuring timely operations and effective management of over 300 customer calls per day.
  • Managed complex inventory procurement and stock rotation, ensuring availability of essential goods for high-volume operations.
  • Enforced Health & Safety (H&S) regulations and maintained site security and hygiene standards, promoting a safe working environment.
  • Executed accurate financial reporting, processed guest billing, and addressed administrative discrepancies with meticulous attention to detail.

Customer service representative

Bidvest Noonan
London, England
2023.05 - 2024.02
  • Resolved customer concerns promptly and efficiently, ensuring seamless transaction process.
  • Provided technical assistance, enhancing customer satisfaction and experience.
  • Maintained tidy work area, fostering welcoming environment for customers.

Logistics Coordinator & Customer Liaison

KSS Healthy Food LTD
London, England
2022.09 - 2023.04
  • Schedule Coordination: Managed time-sensitive arrivals and logistical requirements for external vendors and high-volume guest flow, ensuring zero delays in daily operations.
  • Professional Dispatch: Acted as central point of contact for supply deliveries and service contractors, managing professional communications and resolving scheduling conflicts.
  • Executed daily operational tasks across departments to maintain workflow continuity and address logistical challenges.
  • Digital data management: Maintained accurate electronic log data entry using complex management software to support operational integrity.

Technical Field Researcher

Ayub Agricultural Research Institute, Faisalabad
Faisalabad, Pakistan
2020.09 - 2021.04
  • Conducted outdoor field trials under varying environmental conditions, showcasing physical resilience and capability to operate independently in diverse settings.
  • Performed daily technical inspections and calibrations of heavy machinery and field-based scientific equipment, ensuring optimal performance and reliability.
  • Logged experimental data and field notes with meticulous attention to detail, facilitating accuracy in Tachograph data and delivery monitoring.

Education

Master of Science - Environmental Management

University of Hertfordshire
Hatfield
2022.09 -

Bachelor of Science - Agriculture

University of Agriculture
Faisalabad, Pakistan
2017.09 - 2021.09

Skills

  • Class 1 license
  • Class 2 License
  • Driver CPC training
  • Driver qualification card
  • HGV operation
  • Road compliance
  • Long-distance driving
  • ARTIC driving experience
  • Satellite navigation
  • Logistics understanding
  • Eco-Driving techniques
  • Use of ratchet straps
  • Multi-drop delivery confidence
  • Vehicle maintenance
  • Punctuality

Languages

English
Fluent
Urdu
Fluent
Punjabi
Upper intermediate
Hindi
Elementary

Certification

  • HGV Class 1 (C+E) & Car (B) Licenses – Full UK Driving License (Automatic)
  • Driver CPC: On The Road (Theory) – PDT Fleet Training (Feb 2026)
  • Essential Skills for Success (Parts 1 & 2) – PDT Fleet Training (Dec-Jan 2026)
  • Supply Chain Sustainability – The Open University
  • Transport & Sustainability – The Open University
  • Understanding Operations Management—The Open University (Feb 2026)
  • Capacity and Demand Management – The Open University (Feb 2026)
  • Step Up to Leadership – The Open University (Feb 2026)
  • Leadership and Followership – The Open University
  • Mastering Systems Thinking in Practice (Level 3) – The Open University
  • Making Decisions—The Open University (Feb 2026)
  • Developing High Trust Work Relationships – The Open University (Feb 2026)
  • Discovering Development Management—The Open University (Feb 2026)
  • Companies and Financial Accounting – The Open University (Feb 2026)
  • Commercial Awareness – The Open University (Feb 2026)
  • Health and Safety in the Laboratory and Field – The Open University (Feb 2026)
  • Human Resource Management & EDI – The Open University
  • The Technology of Crime Control – The Open University (Feb 2026)
  • Race, Ethnicity and Crime – The Open University (Feb 2026)
  • Work and Mental Health – The Open University (Feb 2026)
  • Working in Teams – The Open University
  • Difference and Challenge in Teams – The Open University (Feb 2026)
  • Succeed in the Workplace – The Open University
  • Systems Modelling – The Open University (Feb 2026)
  • Census Stories: Bringing Statistics to Life – The Open University (Feb 2026)
  • All My Own Work: Exploring Academic Integrity – The Open University (Feb 2026)
  • Forth Road Bridge (Structural Issues) – The Open University (Feb 2026)

References

References available upon request.

Timeline

Class 2 Drver

Johnson's Hotel Linen
2026.02 - Current

Class 1 Driver

Vanta Staffing
2026.01 - 2026.02

Operations & Logistics Lead

Tyne Doc Ltd
2024.02 - 2026.01

Customer service representative

Bidvest Noonan
2023.05 - 2024.02

Master of Science - Environmental Management

University of Hertfordshire
2022.09 -

Logistics Coordinator & Customer Liaison

KSS Healthy Food LTD
2022.09 - 2023.04

Technical Field Researcher

Ayub Agricultural Research Institute, Faisalabad
2020.09 - 2021.04

Bachelor of Science - Agriculture

University of Agriculture
2017.09 - 2021.09
Muhammad Usama