Muhammad Umar
Croydon
Summary
Dynamic and results-driven professional with a strong foundation in Microsoft Office, decision making, and leadership. Demonstrates exceptional crew scheduling expertise and adaptability in fast-paced environments. Committed to fostering teamwork and effective communication while excelling in critical thinking and time management.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Crew member
Roosters Piri Piri
London, united kingdom
06.2025 - Current
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Provided personalised customer service fostering loyalty amongst clients.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Executed daily operation procedures ensuring adherence to company's policies.
- Supported management in administrative tasks enhancing operational efficiency.
Mobile repairing experience
New Mobile zone croydon
London, United Kingdom
06.2025 - 07.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
Maintenance engineer
Faisal Movers
Lahore, Pakistan
09.2022 - 08.2025
- Maintaining logbooks of vehicles to ensure proper scheduled maintenance.
- Planning jobs with coordination of operation team to ensure quality of work and execution during all phases of operations to overcome issues, breakdowns, and complaints.
- Working with both mechanical and electrical departments for corrective maintenance.
- Working on WEBCO air braking system, ensuring cost cutting by analyzing repairable parts.
- Performing scheduled and preventive maintenance of generator, self-started, sensors and their testing and diagnosis.
Education
Master's degree - Project Management
The University of Law
Bachelor of Mechanical Engineering - Engineering
The University of Lahore
Lahore/Pakistan 09.2018 - 08.2022
Skills
- Microsoft office
- Decision Making
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Crew scheduling expertise
- Fast-Paced work adaptability
Languages
English
Intermediate
Urdu
Fluent
Timeline
Mobile repairing experience
New Mobile zone croydon
06.2025 - 07.2025
Crew member
Roosters Piri Piri
06.2025 - Current
Maintenance engineer
Faisal Movers
09.2022 - 08.2025
Bachelor of Mechanical Engineering - Engineering
The University of Lahore
09.2018 - 08.2022
Master's degree - Project Management
The University of Law
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