Muhammad Talha Warsi
Karachi,Pakistan
Summary
Sales professional with focus on building strong client relationships and driving revenue growth, Dedicated Help Desk Technician with a focus on technical troubleshooting. Resolves user issues efficiently, driving improved system functionality and user engagement. Maintains hardware in optimal condition through regular inspections and proactive maintenance.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Help Desk Technician - IT Support
SBT Japan
Karachi
10.2023 - 04.2026
- Diagnosed and resolved technical issues for users, enhancing system functionality and increasing user satisfaction.
- Maintained computer hardware through regular inspections and proactive maintenance, ensuring optimal performance and reliability.
- Implemented backup and recovery procedures to safeguard critical data against loss or corruption, ensuring business continuity.
Business Development - Sales
ER Solutions
Karachi
01.2022 - 08.2023
- Achieved company targets by implementing successful sales strategies.
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
- Established clear communication channels with clients, keeping them informed about new products and services.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Education
Graduate in Arts -
University of Karachi
KarachiIntermediate - Commerce
Board of Intermediate Education Karachi
Matriculation - Science
Board of Secondary Education Karachi
Skills
- Customer relationship management
- Technical troubleshooting
- Data backup management
- Hardware maintenance
- System diagnostics
- IT service delivery
- Effective communication
- Problem solving
- Technical support
- Customer satisfaction
Languages
Urdu
Proficient
C2
English
Elementary
A2
Custom
Will be made available on request.
Personal Information
Name: Muhammad Talha Warsi
Mobile: +92 3422915350
Email: Talha.warsi94@gmail.com
Interests
- Exercise
- GYM
- Travelling
Timeline
Help Desk Technician - IT Support
SBT Japan
10.2023 - 04.2026
Business Development - Sales
ER Solutions
01.2022 - 08.2023
Graduate in Arts -
University of Karachi
Intermediate - Commerce
Board of Intermediate Education Karachi
Matriculation - Science
Board of Secondary Education Karachi