Muhammad Shaheryar Shahid
Burton on Trent
Summary
A dedicated MSc student in International Business and HRM, skilled in fast-paced sales and retail environments. Proven ability to deliver exceptional customer service, build strong relationships, and drive sales. Seeking a challenging role at Pak Foods to leverage my expertise and contribute to the team's success.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Sales Assistant
Savemart
12.2023 - 09.2024
- Processed card and cash payments with 99% accuracy using the store's POS system
- Implemented a new inventory management system, increasing process efficiency by 35%
- Resolved customer complaints and escalated issues to the store manager as needed, resulting in a 20% increase in customer satisfaction
- Collaborated with 3 colleagues to develop and implement in-store promotions to inform customers of latest offers and discounts
Remote Internship
Niche Nexus Network
01.2024 - 09.2024
- Streamlined the entire recruitment process resulting in more efficient and effective hiring experience
- Building solid relationships with employees and addressing concerns promptly
- Fostered a positive work environment by building solid relationships with employees and addressing concerns promptly
- Managed a team of content creators and freelance writers, ensuring high-quality and consistent content production
Education
MSc - International Business and HRM
Ulster University
10.2024 - 05.2026
BS - Business Commerce with a Major in Management
Federal Urdu University
08.2019 - 08.2023
Skills
- Customer Service
- Sales and Retail
- Teamwork
- Time Management
- Problem-Solving
- Adaptability
- Stress Management
Languages
Fluent in Urdu and English.
CERTIFICATES
- Small Business Lead Generation & Cold Email | B2B & B2C, 11/01/23, Udemy
- Foundations: Data, Data, Everywhere, 03/01/22, Google, Coursera
- Think Outside the Inbox: Email Marketing, 12/01/22, Google, Coursera
- Foundations of Digital Marketing and E-commerce, 11/01/22, Google, Coursera
Timeline
MSc - International Business and HRM
Ulster University
10.2024 - 05.2026
Remote Internship
Niche Nexus Network
01.2024 - 09.2024
Sales Assistant
Savemart
12.2023 - 09.2024
BS - Business Commerce with a Major in Management
Federal Urdu University
08.2019 - 08.2023
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