Muhammad Shaheer
Slough,United Kingdom
Summary
Highly skilled professional with expertise in responding to emergencies, managing conflicts, and ensuring safety. Demonstrates exceptional punctuality, time management, and attention to detail. Adept at providing assistance while maintaining a professional presence and capable of noticing and addressing security risks. Multilingual communicator with strong leadership abilities and a proven track record of effective teamwork. Committed to leveraging skills in a challenging role that prioritises safety and security.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
V-Protex by SES group
London
11.2023 - 03.2025
- Security trained and conducting regular patrols at Euston and Waterloo station for over a year and worked at various locations including Victoria station, ST Pancras station, Allexandra palace doing customer service and crowd control.
- Managed large groups of people, especially during peak travel times or events, ensuring a smooth flow of passengers and preventing overcrowding or disturbances.
- Ensured only authorized personnel access restricted areas, such as control rooms, maintenance areas, or staff-only zones. Checked tickets and credentials to prevent unauthorized access.
- Performed regular foot patrols throughout the station to ensure no areas are left unattended and to provide a visible security presence, which helps deter criminal activity.
- Conducted regular safety checks on station facilities (such as fire extinguishers, emergency exits, and safety signage) to ensure compliance with safety regulations
- Worked in close collaboration with police, station management, and other relevant authorities to address security concerns and follow up on investigations if necessary.
Junior Sales Assistant
Stone Mart
Islamabad
06.2021 - 01.2022
- Assisted customers in choosing marble and granite products that fit their specific needs and provide product details such as colour, size, finish, and maintenance requirements.
- Assisted in displaying and showcasing products to potential clients. Provide samples or brochures and explain various characteristics of marble and granite.
- After sale, assisted in following up with customers to ensure satisfaction, answer any post-sale questions, and build relationships for future sales opportunities.
- Helped process orders, ensuring accuracy in product selection, quantity, and pricing and Coordinated with production team to confirm availability and delivery timelines.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Bachelor of science - Business and Management
Brunel University London
01.2022 - 7 2024
A levels - undefined
Beaconhouse school system
09.2019 - 6 2021
GCES - Sciences
Pak Turk International School
Islamabad 09.2013 - 6 2019
Skills
- Punctuality
- Time management
- Attention to detail
- Teamwork
- Skilled in responding to various emergencies, such as medical situations, accidents, or security breaches, and knowing how to coordinate with authorities
- Capable of diffusing tense situations and managing conflicts between individuals or groups in calm and professional manner
- Strong ability to notice and address small security risks or potential hazards that others may overlook
- Providing helpful assistance to people while maintaining professional and authoritative presence
- Communication skills
- Multilingual
- Leadership
Languages
English
Fluent
Urdu
Native
Certification
- Badge- Security Industry Authority (SIA)
- Attended summer school at North American University in Texas, United States
- Emergency First Aid at Work (RQF)
Timeline
SECURITY OFFICER
V-Protex by SES group
11.2023 - 03.2025
Bachelor of science - Business and Management
Brunel University London
01.2022 - 7 2024
Junior Sales Assistant
Stone Mart
06.2021 - 01.2022
A levels - undefined
Beaconhouse school system
09.2019 - 6 2021
GCES - Sciences
Pak Turk International School
09.2013 - 6 2019
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