Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
BusinessDevelopmentManager
Muhammad Sajid

Muhammad Sajid

Electronics Engineer
BIRMINGHAM,West Midlands

Summary

Diligent Computer Technician talented in troubleshooting, resolution and system performance. Reduces failures and vulnerabilities with preventive maintenance and robust security strategy. Manages network components to support performance. Ambitious technician motivated to add immediate value to IT team. Familiar with helpdesk operations and talented in diverse issue resolution. Meticulous Laptops and Mobile Repair skilled in maintaining software and hardware to support business operations. Installs software upgrades and patches and recommends cost-effective hardware replacements to increase productivity. Excellent command of emerging technologies and industry innovations. Hardworking PC and Laptops with experience in troubleshooting and fault finding. Proficient at installations of comms cabinets and patching. Liaises confidently with internal and external personnel to complete jobs on time. Self motivated telecommunications technician with Dignostics experience essential. Interprets site plans to complete jobs within agreed timescales. Attentive listener follows instructions and takes initiative to solve problems.

Overview

12
12
years of professional experience

Work history

Owner and Computer/Laptops Technician

Qlander Tech Trading LTD
BIRMINGHAM, west midlands
11.2022 - Current
  • Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.
  • Performed routine maintenance to prevent system outages and failures.
  • Set up and installed new hardware and software systems to customer requirements.
  • Kept records of fixes and repairs for future reference.
  • Successfully delivered on tasks within tight deadlines.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Engaged with stakeholders to build relationships and brand awareness.
  • Increased customer satisfaction by resolving issues.
  • Developed plans and strategies to promote continuous improvement.

Owner and Manager

Muhmmad Sajid Computer Center
08.2011 - 11.2022
  • Started this business small scale, providing following services
  • Computer hardware technician
  • Mobile repair lab
  • Software installation services
  • Delivered outstanding helpdesk service and support to customers.
  • Troubleshot and resolved all arising technical issues related to systems.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.

Education

Diploma of Higher Education - Industrial Engineering, Production & Manufacturing, Technology

Certificate of higher education in Computer Science - undefined

Govt higher secondary school ghurghushti

Diploma of Higher Education -

Master Dinesh Yadav Laptop Repairing Center
India

Skills

  • Leadership
  • Communication skills
  • Microsoft Office
  • Organisational skills
  • Customer service
  • Computer repair
  • Laptop Repair
  • Mobile Repair
  • Laptop and Mobile Advance Level Repair
  • Microsoft Excel
  • Micro soldering (7 years)
  • Certifications and Licenses
  • Desktop upgrades
  • Motherboard diagnosis
  • iPhone repairs
  • Printer setup
  • Trading view installation support
  • Windows and ios operating systems
  • Driver configurations
  • Google Workspace

Additional Information

  • Eligible to work in the UK: Yes

Languages

English
Upper intermediate
Urdu
Native
Hindi
Fluent

Timeline

Owner and Computer/Laptops Technician

Qlander Tech Trading LTD
11.2022 - Current

Owner and Manager

Muhmmad Sajid Computer Center
08.2011 - 11.2022

Diploma of Higher Education - Industrial Engineering, Production & Manufacturing, Technology

Certificate of higher education in Computer Science - undefined

Govt higher secondary school ghurghushti

Diploma of Higher Education -

Master Dinesh Yadav Laptop Repairing Center
Muhammad SajidElectronics Engineer