MUHAMMAD SAAD
Summary
Compassionate Care Assistant with proven experience in delivering high-quality personal care and emotional support. Expertise in assisting with daily living activities while promoting independence and ensuring safety. Reliable and patient team player with a commitment to person-centred care and enhancing the quality of life for service users.
Overview
4
4
years of post-secondary education
Work history
Customer Service
Family Shoper
- Assisted customers by accurately selecting and preparing grocery orders based on online requests.
- Ensured high product quality by checking freshness, substitutions, and expiry dates.
- Managed multiple orders efficiently while meeting strict time targets.
- Delivered excellent customer service, responding to special requests and resolving issues promptly.
- Maintained a clean, organized shopping and packing area in line with store standards.
Transport Planner
I&S Transport Planner
2025.10 - 2025.12
- Planned and coordinated daily transport schedules to ensure timely and cost-effective deliveries.
- Monitored routes, traffic conditions, and driver availability to optimize efficiency.
- Communicated with drivers, warehouse teams, and management to resolve scheduling issues quickly.
- Maintained accurate transport records and supported compliance with company procedures.
- Contributed to improved on-time performance and smoother day-to-day operations.
Education
MSC - Computer Sci&Tech
Ulster University-Manchester
2025.09 - 2026.01
Bachelor - Software Engineering
University of Gujrat
Pakistan 2020.08 - 2024.08
Skills
- Order picking and packing
Food production operations
Quality assurance
Manual handling
Health and safety compliance
Hygiene and food safety
Stock management
Data entry
ADDITIONAL INFORMATION
Languages: English, Urdu
Timeline
Transport Planner
I&S Transport Planner
2025.10 - 2025.12
MSC - Computer Sci&Tech
Ulster University-Manchester
2025.09 - 2026.01
Bachelor - Software Engineering
University of Gujrat
2020.08 - 2024.08
Customer Service
Family Shoper