Muhammad Saad
London,HNS
Summary
Dynamic professional with a proven track record at Boots UK, excelling in customer service and retention. Skilled in financial reporting and bookkeeping, leveraging analytical thinking and attention to detail to enhance operational efficiency. Experienced in utilizing CRM software to drive sales and improve customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Advisor
Boots UK
London
03.2024 - Current
- Delivered consistent and high-quality customer service, contributing to increased customer retention.
- Resolved customer inquiries effectively in a fast-paced retail setting.
- Utilized CRM software to manage customer data and assist sales tracking.
- Maintained strong organizational skills while supporting overall store operations.
Assistant Accountant
Zawata Afnan Pvt Ltd
01.2023 - 01.2024
- Recorded and maintained accurate financial transactions and ledgers.
- Assisted with accounts payable and receivable functions.
- Contributed to monthly closing processes and prepared internal reports.
- Provided general administrative support to ensure smooth financial operations.
Education
MS - International Business
University of Hertfordshire
Hatfield ,UK05-2025
MS - Accounting and Finance
Virtual University of Pakistan
Faisalabad, PAK04-2023
Skills
- Financial reporting and bookkeeping
- Microsoft Excel and Word
- Sage and QuickBooks
- Customer relationship management
- Time management
- Analytical thinking
- Communication skills
- Attention to detail
Certification
- AAT Level 2 (in progress)
- Sage and QuickBooks (proficient)
- Microsoft Excel and Word (advanced)
- Hold SIA badge, Security Service
Achievements & Interests
- Enthusiast in financial technology and accounting automation
- Follower of global market trends and business innovation
- Committed to continuous professional development
References
References available upon request.
Timeline
Customer Advisor
Boots UK
03.2024 - Current
Assistant Accountant
Zawata Afnan Pvt Ltd
01.2023 - 01.2024
MS - International Business
University of Hertfordshire
MS - Accounting and Finance
Virtual University of Pakistan
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