Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammad Mutlaq

Muhammad Mutlaq

Bristol,Bristol

Summary

Goal-orientated Sales Representative with experience in Technology/Telecommunications. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in prospecting and outbound sales.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Sales development representative

Upland Software
Bristol
02.2024 - Current
  • Adapted sales pitches and presentations to meet bespoke customer requirements.
  • Handled outbound calls daily, remaining highly focused on securing sales qualified leads and opportunities.
  • Built robust pipelines of potential leads through strategic outbound calls and emails, achieved higher conversion rates.
  • Provided effective sales support, making outbound calls for special promotions, generating £80,000 in additional income.
  • Built a comprehensive database of potential leads through extensive prospecting efforts.
  • Leveraged social media platforms for brand promotion and prospecting activities.

Sales Development Representative

Yo Telecom
Southampton, Hampshire
11.2023 - 02.2024
  • Analysed market data to prioritize high-value leads and increase business development opportunities.
  • Maintained meticulous records in CRM system, tracking lead activity and uncovering underperforming areas.
  • Supported market penetration, working with marketing personnel to optimise campaign performance.
  • Identified and qualified new leads through multi-channel outreach, building robust pipeline.
  • Developed and implemented winning sales strategies, leading teams to meet and exceed established benchmarks.
  • Enhanced prospecting strategies, penetrating new markets to drive revenue and meet corporate objectives.

Sales Development Representative (Part -Time)

Hyphen/Vodafone
National
11.2021 - 11.2022
  • Contacted satisfied customers to offer additional services.
  • Used consultative sales approach to understand and meet customer needs.
  • Developed new business by networking with valuable customers.
  • Devised creative strategies for highlighting goods and promoting specific attributes.

Education

Diploma of Higher Education - Electronic Engineering

University of Portsmouth
Portsmouth
09.2019 - 06.2023

Level 3 Extended Diploma - Engineering

Highbury College
Portsmouth
09.2015 - 05.2017

Skills

  • Client service
  • Product knowledge
  • Acquiring clients
  • Customer service
  • Qualifying leads
  • Client needs analysis
  • Cold calling
  • Telesales
  • Exemplary communicator
  • Customer rapport
  • Tech-savvy
  • Strong with numbers

Languages

English
Native
Arabic
Intermediate

Timeline

Sales development representative

Upland Software
02.2024 - Current

Sales Development Representative

Yo Telecom
11.2023 - 02.2024

Sales Development Representative (Part -Time)

Hyphen/Vodafone
11.2021 - 11.2022

Diploma of Higher Education - Electronic Engineering

University of Portsmouth
09.2019 - 06.2023

Level 3 Extended Diploma - Engineering

Highbury College
09.2015 - 05.2017
Muhammad Mutlaq