Muhammad Mutlaq
Bristol,Bristol
Summary
Goal-orientated Sales Representative with experience in Technology/Telecommunications. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in prospecting and outbound sales.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Sales development representative
Upland Software
Bristol
02.2024 - Current
- Adapted sales pitches and presentations to meet bespoke customer requirements.
- Handled outbound calls daily, remaining highly focused on securing sales qualified leads and opportunities.
- Built robust pipelines of potential leads through strategic outbound calls and emails, achieved higher conversion rates.
- Provided effective sales support, making outbound calls for special promotions, generating £80,000 in additional income.
- Built a comprehensive database of potential leads through extensive prospecting efforts.
- Leveraged social media platforms for brand promotion and prospecting activities.
Sales Development Representative
Yo Telecom
Southampton, Hampshire
11.2023 - 02.2024
- Analysed market data to prioritize high-value leads and increase business development opportunities.
- Maintained meticulous records in CRM system, tracking lead activity and uncovering underperforming areas.
- Supported market penetration, working with marketing personnel to optimise campaign performance.
- Identified and qualified new leads through multi-channel outreach, building robust pipeline.
- Developed and implemented winning sales strategies, leading teams to meet and exceed established benchmarks.
- Enhanced prospecting strategies, penetrating new markets to drive revenue and meet corporate objectives.
Sales Development Representative (Part -Time)
Hyphen/Vodafone
National
11.2021 - 11.2022
- Contacted satisfied customers to offer additional services.
- Used consultative sales approach to understand and meet customer needs.
- Developed new business by networking with valuable customers.
- Devised creative strategies for highlighting goods and promoting specific attributes.
Education
Diploma of Higher Education - Electronic Engineering
University of Portsmouth
Portsmouth 09.2019 - 06.2023
Level 3 Extended Diploma - Engineering
Highbury College
Portsmouth 09.2015 - 05.2017
Skills
- Client service
- Product knowledge
- Acquiring clients
- Customer service
- Qualifying leads
- Client needs analysis
- Cold calling
- Telesales
- Exemplary communicator
- Customer rapport
- Tech-savvy
- Strong with numbers
Languages
English
Native
Arabic
Intermediate
Timeline
Sales development representative
Upland Software
02.2024 - Current
Sales Development Representative
Yo Telecom
11.2023 - 02.2024
Sales Development Representative (Part -Time)
Hyphen/Vodafone
11.2021 - 11.2022
Diploma of Higher Education - Electronic Engineering
University of Portsmouth
09.2019 - 06.2023
Level 3 Extended Diploma - Engineering
Highbury College
09.2015 - 05.2017
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