Muhammad Jawad

Hired as a Sales Executive but promoted to branch manager based on performance and management skills

Key Responsibilities

• Developing and implementing strategic sales plans that expand a company's customer base and solidify its presence
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams strengths and weaknesses
• Establishing productive and professional relationships with key personnel in assigned customer accounts
• Developing and implementing new sales initiatives, strategies and programmed to capture key demographics
• Providing daily reports of field sales success and communicating the Voice of the
• Customer (VOC) data to superiors
• Key Achievements
• Hit 125% of sales target within the first 30 days in store
• Store of the month 4 months in a row
• Improved team performance in sales by implementation of new process
• Increased sales revenue by 75% in first 3 months of 2022
• Designed sales and service strategies to improve revenue and retention.
• Developed and maintained relationships with local real estate agents.
• Resolved escalated customer issues in timely manner, which boosted retention rates.
• Boosted branch sales by developing and deepening customer loyalty through incentive programmed.
• Met deadlines by proactively managing individual and team tasks and implementing sales processes.
• Built focused new client networks, growing business opportunities and increasing revenue possibilities.

Key Responsibilities

• Consult customers with product selection and presented design proposal to design specifications
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Developed plans and reports to effectively deliver on KPIs.
• Analyzed industry and competitor trends to enhance sales strategy.
• Generated new leads and opportunities to maximise revenue.
• Applying marketing/sales strategies when assessing client's needs and presenting design proposals
• Consistently hitting sales and revenue targets in line with business KPIs
• Closing sales regularly and keeping monthly pipeline of activity full
• Key Achievements
• One of the 1st person in history of Wren to hit 2m+ in sales in 1 year
• 1st person in my store to cross the 1m kitchen sales within 10 months of joining
• Designer of the year award
• Achieved 220% of sales target in my very first year

Key Responsibilities

• 1st person to hit 1m in sales on domestic appliances department
• Achieving 200% of target
• Progressed to Team Leader position within 12 months working at company.
• Sales colleague of the year 2014
• Streamlined processes to achieve efficiencies and cost savings.
• Resolved employee relations issues and navigated disciplinary proceedings.
• Prepared strategic planning to realize company vision.
• Reached high-quality standards through audits and testing.
• Demonstrated sales strategies and customer service best practices to enhance team performance.
• Inspected completed orders, verifying against ticket and quality standards.
• Packed and served high volume of orders in busy setting.