MUHAMMAD IKRAM MUMTAZ
London,England
Summary
Accomplished professional with expertise in account management and budget oversight, adept at customer database administration and performance metrics analysis. Proven ability to generate market insights and understand product lifecycles, enhancing direct mail campaign execution and issue resolution. Skilled in multitasking efficiency and customer service, with proficiency in Microsoft Office Suite and exceptional communication skills. Committed to leveraging analytical skills to drive business growth and optimize client satisfaction.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Accounts Manager
ASHR Traders SMC Private Limited
Peshawar, Pakistan
2021.05 - 2023.09
- Managed timely preparation of annual budgets for strategic decision-making.
- Conducted detailed financial analysis to identify potential areas of improvement.
- Enhanced profitability with rigorous cost control measures.
- Provided fiscal advice that informed strategic decisions of executive team, contributing to company growth.
- Cultivated relationships with banks and financial institutions to secure favourable terms and support business objectives.
- Oversaw daily finance operations, ensuring regulatory compliance at all times.
- Implemented training initiatives to enhance skills and knowledge of finance staff, promoting professional development.
Admin/Accountant
Tijaarat Developers
Peshawar, Pakistan
2020.05 - 2021.06
- Demonstrated strong organisational skills and attention to detail in managing paperwork, ensuring accuracy.
- Upheld company policies and procedures while collaborating with staff and fostering team motivation.
- Delivered excellent service to customers and visitors in office setting, enhancing their experience.
- Conducted financial audits for improved internal controls.
- Efficiently managed payroll processing tasks, avoiding errors.
- Prepared monthly and yearly balance sheets, ensuring accuracy.
Admin Internee
UNICEF Peshawar
Peshawar, Pakistan
2019.07 - 2020.05
- Designed and implemented effective training interventions for staff development.
- Developed teaching aids, including training handbooks and multimedia resources, to support effective learning experiences.
- Formulates teaching outline and determines instructional methods.
- All interventions to be aligned with e-learning/online initiatives.
- Successfully delivered on tasks within tight deadlines.
- Developed strategic plans for organisational development initiatives.
- Build well-established business partnerships with the various business units.
Reception (Trainee)
Pearl Continental Hotel
Peshawar
2018.05 - 2018.11
- Greet clients and visitors with a positive, helpful attitude.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Managing, and developing the junior administrative team.
- Provide excellent customer service.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
Education
Bachelor - Economics
University Of Peshawar
Peshawar 2017.10 - 2021.08
HSSC (F.Sc) - Pre Medical
F.G Degree College for Men Cant
Peshawar 2014.08 - 2017.06
Master of Arts - Banking and Finance
University of East Anglia
Norwich 2023.09 - 2024.11
SSC (Matric) - Science
Police Public School
Peshawar 2012.04 - 2014.06
Skills
- Account management
- Account budget management
- Customer database administration
- Performance metrics analysis
- Market insights generation
- Product lifecycle understanding
- Direct mail campaigns execution
- Issue resolution
- Customer Service
- Multitasking efficiency
- Microsoft office suite proficiency
- Communication
Websites
Certification
- English Advance II and Conversation
- Receptionist / Front desk manager
- Freelancing
- Graphic Designing
- Digital Marketing
- Enterprise Development
- Finding Funding
- Inventory Management
- Profit and Loss
- WordPress
- CCNA
- C.I.T Certificate in Information Technology
- I.T Essential
Languages
English
Urdu
Poshto
Saraiki
Persian
Interests
Newspaper Reading, Books Reading, Cricket
Accomplishments
- Global Youth Summit of Pakistan 2019
- Young Think Tank Young Ideas of Pakistan Youth Promoters.
- Merit Certificate
- Best Proctor.
- Best Monitor
- Neat and Clean Uniform.
- WordPress
- Web Development.
- Web Designing.
- HTML C++.
- Enterprise Development
- Entrepreneurship.
- Business Development.
- Business rules & Regulation.
- Digital Marketing
- Advertisements
- Business Promotions
- Banners and Flyers.
- Inter College Competition
- Badminton Finalist.
- Event participation
- Runner-up
Affiliations
- Cycling
- Photography
- Cricket
- Running
References
References available upon request.
Timeline
Master of Arts - Banking and Finance
University of East Anglia
2023.09 - 2024.11
Accounts Manager
ASHR Traders SMC Private Limited
2021.05 - 2023.09
Admin/Accountant
Tijaarat Developers
2020.05 - 2021.06
Admin Internee
UNICEF Peshawar
2019.07 - 2020.05
Reception (Trainee)
Pearl Continental Hotel
2018.05 - 2018.11
Bachelor - Economics
University Of Peshawar
2017.10 - 2021.08
HSSC (F.Sc) - Pre Medical
F.G Degree College for Men Cant
2014.08 - 2017.06
SSC (Matric) - Science
Police Public School
2012.04 - 2014.06