muhammad idrees
London,Essex
Summary
Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Security officer
1st class protection
London
11.2021 - Current
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Authorised entrance papers, granting building access and recording arrival times to maintain security.
- Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
- Oversaw control room and gatehouse systems.
- Updated team and coordinated responsibilities using two-way radio system.
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
- Warned offenders about rule infractions and violations, evicting violators from premises.
- Patrolled facilities to prevent crime and unruly behaviour.
- Inspected fire escapes, extinguishers and emergency lighting systems.
Sales assistant
simply food and wine
London, essex
06.2016 - 09.2021
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Maintained knowledge of products and features to provide recommendations to customers.
- Worked energetically to maintain efficient operations during peak trading hours.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Received and processed product returns.
- Built lasting relationships with clients through customer service interactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Leaflet distributor
jog post
London
02.2011 - 12.2012
- Updated daily distribution activities using [System].
- Maximised marketing opportunities by identifying areas of high footfall to strategically target key audiences.
- Drove delivery vehicles safely and responsibly, upholding professional company reputation.
Education
Bachelor of Science - science
university of karachi
karachi, pakistan 02.2008 - 03.2011
Skills
- MS Office proficiency
Timeline
Security officer
1st class protection
11.2021 - Current
Sales assistant
simply food and wine
06.2016 - 09.2021
Leaflet distributor
jog post
02.2011 - 12.2012
Bachelor of Science - science
university of karachi
02.2008 - 03.2011
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