MUHAMMAD AZIM

• Maintain accurate financial records and support preparation of financial reports, management accounts and year-end accounts.
• Prepare and submit VAT returns, ensuring compliance with HMRC regulations and statutory deadlines.
• Liaise directly with HMRC regarding PAYE matters, compliance issues, investigations and client enquiries.
• Analyse financial information and supporting documentation to ensure accuracy and completeness.
• Produce financial data and reports using Excel to support business decision-making.
• Assist with corporation tax reporting, reconciliations and financial record maintenance.

• Investigate and resolve financial discrepancies and respond to finance-related queries.
• Train and support new colleagues and work-experience students on finance and administrative procedures.
• Contribute to continuous improvement of financial and administrative processes.

• Provided comprehensive administrative and financial support within a busy transport operation.
• Prepared weekly invoices, monitored payments and investigated billing discrepancies.
• Raised invoices for third-party organisations and monitored outstanding debts.
• Maintained financial, compliance and operational records using internal systems and Microsoft Office.
• Produced reports and management information to support planning and decision-making.
• Trained new employees on procedures, systems and customer service standards.
• Investigated and resolved customer, supplier and driver queries professionally.
• Worked closely with management to improve administrative processes and operational efficiency.
• Maintained clean and organised workspace through regular upkeep activities.

• Delivered excellent customer service in a fast-paced retail environment.
• Increased sales through suggestive selling techniques.
• Assisted with cash handling, stock control and operational administration.
• Supported onboarding and training of new colleagues.
• Maintained accurate records and compliance with company standards.

• Assisted with daily operational and financial activities including cash reconciliation and reporting.
• Supported staff supervision, training and performance monitoring.
• Maintained accurate records and ensured compliance with company procedures.
• Resolved customer issues and supported achievement of business objectives.
• Boosted customer satisfaction by resolving complaints quickly and efficiently.

• Delivered customer service, processed transactions and maintained operational standards.
• Trained new team members and supported daily store operations.
• Maintained compliance with food safety and health & safety procedures.
• Operated cash registers accurately, ensuring proper handling of transactions.