Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Cricket
Certification
Timeline
Generic
Muhammad Awais

Muhammad Awais

London

Summary

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

CUSTOMER'S SERVICE REPRESENTATIVE

Emparo piri piri
12.2023 - 08.2024
  • Delivered finished work to precise specifications following verbal and written orders
  • Completed regular tasks and temporary assignments as directed
  • Followed experienced team members to learn basic and advanced job skills
  • Accomplished tasks with enthusiasm and skills in time management
  • Carried out assignments under short notice and outside of normal hours
  • Stayed collected and calm during difficult situations and interactions
  • Met high-volume demands with enthusiasm and quality service and support

Education

MSC - MANAGEMENT IN MANAGEMENT SCIENCE

University of Hertfordshire
Hatfield, London
02.2025

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • Member account management
  • Retail store support
  • Report preparation
  • Money handling

Languages

English
Urdu
Punjabi

Personal Information

  • Date of Birth: 10/04/00
  • Nationality: Pakistan

Cricket

I love to play cricket

Certification

  • 02/27/25, London, London

Timeline

CUSTOMER'S SERVICE REPRESENTATIVE

Emparo piri piri
12.2023 - 08.2024

MSC - MANAGEMENT IN MANAGEMENT SCIENCE

University of Hertfordshire
Muhammad Awais