MUHAMMAD AMIR ISLAM
Southall
Overview
29
29
years of professional experience
Work History
Senior Travel Consultant
Travixum Ltd
07.2019 - Current
- Engage with clients to understand their travel requirements and preferences.
- Research and recommend destinations, accommodations, and activities based on client interests.
- Book flights, hotels, car rentals, and other travel services while ensuring the best possible rates.
- Provide clients with detailed itineraries and travel documentation.
- Stay updated on travel trends, regulations, and industry developments to offer informed advice.
- Handle any changes or issues that may arise during the booking process or while clients are travelling.
- Maintain accurate records of client interactions and bookings in our system.
- Foster strong relationships with hotels, airlines, and other service providers to enhance client offerings
Manager IT & Operations
7-Continents Travel
03.2005 - 02.2010
- Company Overview: 7-Continents Travel is an UK Based Company deals in Airline, Hotel, Car rental reservations and holidays packages all over the world
- I have Planned, designed and implemented the complete network architecture
- Consults with users and program management conducting information assessment to determine user needs and to define network solutions to meet user requirements
- Installation and configuration of windows based servers (Microsoft 2003, ISA)
- Installations and configuration of Squid, Samba, Apache, NFS, DNS, NIS, FTP, and DHCP servers in (LINUX)
- Analyzes, troubleshooting and resolves network hardware, software and communications problems using diagnostics software and/or technical troubleshooting processes
- Develops and maintains disaster recovery procedures for the network and network resources
- VOIP contact center setup deployed with Sangoma and Digium TDM400p FXO/FXS channel
- VPN connections between Pakistan and other regions
- Installation of Wireless Network
- 7-Continents Travel is an UK Based Company deals in Airline, Hotel, Car rental reservations and holidays packages all over the world
Network & database administrator
Align Tech of Pakistan
02.1999 - 11.2002
- Company Overview: ALIGN TECH of PAKISTAN was American Based Company deals in virtual orthodontic treatment using computer assisted technology called Treat 2(3D software)
- Managing, Installation and configuration of windows based servers
- Installation and configuration of ISA server
- Troubleshooting of office networks and machines
- Installation and configuration of MS ISA server
- DHCP Server
- VPN connections between Pakistan and other regions
- WAN Connectivity
- Installation of Wireless Network
- Install, upgrade and configure Databases (Oracle & SQL Server)
- Performance, integrity and security of a database
- Controlling access permissions and privileges
- Developing, managing and testing backup and recovery plans
- Ensuring that storage, archiving, backup and recovery procedures are functioning correctly
- ALIGN TECH of PAKISTAN was American Based Company deals in virtual orthodontic treatment using computer assisted technology called Treat 2(3D software)
Network System Engineer
Space Tech
12.1995 - 02.1999
- Company Overview: space tech was provided computer hardware, software and networking solutions to client end
- Installation of Hardware / Software
- Troubleshooting
- Managing Microsoft server and client workstations
- Providing internet services on Local Area Network
- Backup / Restore
- Space tech was provided computer hardware, software and networking solutions to client end
Education
No Degree - IATA/UFTAA FOUNDATION & EBT COURSE
IATA Training & Development Institue
Lahore Pakistan09-2010
Bachelor of Business Administration (Hons) - Information Technology
Preston University Lahore
12.2004
Faculty of Science (F.Sc.) -
Lahore Board
01.1992
Matriculation -
Govt centre model high school Lahore
01.1989
Skills
- Strong knowledge of hospitality services and hotel operations is highly desirable
- Excellent communication skills, both verbal and written, with a focus on customer service
- Ability to work independently as well as part of a team in a fast-paced environment
- Proficient in using computer systems for booking and managing travel arrangements
- Strong organizational skills with attention to detail to ensure accuracy in bookings
- A passion for travel and a desire to share that enthusiasm with clients
Personal Interests
- Traveling
- Palmistry
- Book Reading
- Hiking
- Trekking
Languages
English
German
Urdu
Personal Information
Date of Birth: 08/16/73
Mobilenumbers
- +447951951253
Timeline
Senior Travel Consultant
Travixum Ltd
07.2019 - Current
Manager IT & Operations
7-Continents Travel
03.2005 - 02.2010
Network & database administrator
Align Tech of Pakistan
02.1999 - 11.2002
Network System Engineer
Space Tech
12.1995 - 02.1999
Faculty of Science (F.Sc.) -
Lahore Board
Matriculation -
Govt centre model high school Lahore
No Degree - IATA/UFTAA FOUNDATION & EBT COURSE
IATA Training & Development Institue
Bachelor of Business Administration (Hons) - Information Technology
Preston University Lahore
Similar Profiles
Preethi NairPreethi Nair
Technology Lead at Infosys technologiesTechnology Lead at Infosys technologies
Aishah MughalAishah Mughal
Customer Advisor at B&Q, ChiswickCustomer Advisor at B&Q, Chiswick
Parwinder SinghParwinder Singh
Concrete Finisher at TG Tunnelling LimitedConcrete Finisher at TG Tunnelling Limited
Bolanle AladegbolaBolanle Aladegbola
Trainee Pharmacist at Day Lewis PharmacyTrainee Pharmacist at Day Lewis Pharmacy
Vicky AstrieaVicky Astriea
Senior Travel Consultant at PT ANTA EXPRESS TOUR & TRAVEL SERVICESenior Travel Consultant at PT ANTA EXPRESS TOUR & TRAVEL SERVICE