MUHAMMAD AMIR ISLAM
Southall
Overview
29
29
years of professional experience
Work History
Senior Travel Consultant
Travixum Ltd
07.2019 - Current
- Engage with clients to understand their travel requirements and preferences.
- Research and recommend destinations, accommodations, and activities based on client interests.
- Book flights, hotels, car rentals, and other travel services while ensuring the best possible rates.
- Provide clients with detailed itineraries and travel documentation.
- Stay updated on travel trends, regulations, and industry developments to offer informed advice.
- Handle any changes or issues that may arise during the booking process or while clients are travelling.
- Maintain accurate records of client interactions and bookings in our system.
- Foster strong relationships with hotels, airlines, and other service providers to enhance client offerings
Manager IT & Operations
7-Continents Travel
03.2005 - 02.2010
- Company Overview: 7-Continents Travel is an UK Based Company deals in Airline, Hotel, Car rental reservations and holidays packages all over the world
- I have Planned, designed and implemented the complete network architecture
- Consults with users and program management conducting information assessment to determine user needs and to define network solutions to meet user requirements
- Installation and configuration of windows based servers (Microsoft 2003, ISA)
- Installations and configuration of Squid, Samba, Apache, NFS, DNS, NIS, FTP, and DHCP servers in (LINUX)
- Analyzes, troubleshooting and resolves network hardware, software and communications problems using diagnostics software and/or technical troubleshooting processes
- Develops and maintains disaster recovery procedures for the network and network resources
- VOIP contact center setup deployed with Sangoma and Digium TDM400p FXO/FXS channel
- VPN connections between Pakistan and other regions
- Installation of Wireless Network
- 7-Continents Travel is an UK Based Company deals in Airline, Hotel, Car rental reservations and holidays packages all over the world
Network & database administrator
Align Tech of Pakistan
02.1999 - 11.2002
- Company Overview: ALIGN TECH of PAKISTAN was American Based Company deals in virtual orthodontic treatment using computer assisted technology called Treat 2(3D software)
- Managing, Installation and configuration of windows based servers
- Installation and configuration of ISA server
- Troubleshooting of office networks and machines
- Installation and configuration of MS ISA server
- DHCP Server
- VPN connections between Pakistan and other regions
- WAN Connectivity
- Installation of Wireless Network
- Install, upgrade and configure Databases (Oracle & SQL Server)
- Performance, integrity and security of a database
- Controlling access permissions and privileges
- Developing, managing and testing backup and recovery plans
- Ensuring that storage, archiving, backup and recovery procedures are functioning correctly
- ALIGN TECH of PAKISTAN was American Based Company deals in virtual orthodontic treatment using computer assisted technology called Treat 2(3D software)
Network System Engineer
Space Tech
12.1995 - 02.1999
- Company Overview: space tech was provided computer hardware, software and networking solutions to client end
- Installation of Hardware / Software
- Troubleshooting
- Managing Microsoft server and client workstations
- Providing internet services on Local Area Network
- Backup / Restore
- Space tech was provided computer hardware, software and networking solutions to client end
Education
No Degree - IATA/UFTAA FOUNDATION & EBT COURSE
IATA Training & Development Institue
Lahore Pakistan09-2010
Bachelor of Business Administration (Hons) - Information Technology
Preston University Lahore
12.2004
Faculty of Science (F.Sc.) -
Lahore Board
01.1992
Matriculation -
Govt centre model high school Lahore
01.1989
Skills
- Strong knowledge of hospitality services and hotel operations is highly desirable
- Excellent communication skills, both verbal and written, with a focus on customer service
- Ability to work independently as well as part of a team in a fast-paced environment
- Proficient in using computer systems for booking and managing travel arrangements
- Strong organizational skills with attention to detail to ensure accuracy in bookings
- A passion for travel and a desire to share that enthusiasm with clients
Personal Interests
- Traveling
- Palmistry
- Book Reading
- Hiking
- Trekking
Languages
English
German
Urdu
Personal Information
Date of Birth: 08/16/73
Mobilenumbers
- +447951951253
Timeline
Senior Travel Consultant
Travixum Ltd
07.2019 - Current
Manager IT & Operations
7-Continents Travel
03.2005 - 02.2010
Network & database administrator
Align Tech of Pakistan
02.1999 - 11.2002
Network System Engineer
Space Tech
12.1995 - 02.1999
Faculty of Science (F.Sc.) -
Lahore Board
Matriculation -
Govt centre model high school Lahore
No Degree - IATA/UFTAA FOUNDATION & EBT COURSE
IATA Training & Development Institue
Bachelor of Business Administration (Hons) - Information Technology
Preston University Lahore
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