Muhadsa Ahad
Stalybridge ,Lancashire
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
3
3
years of professional experience
Work history
Telephone operator
Alpha cars
Manchester
2018.09 - 2019.11
- Practised discretion whilst handling confidential information, maintaining professionalism at all times.
- Kept records of all conversations in the call centre database in a comprehensible way, facilitating easy retrieval when needed.
- Answered calls within required timeframe to meet established quality standards.
Receptionist
Darling Restaurant
Oldham
2017.04 - 2017.08
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Utilised multi-line telephone system to manage incoming calls effectively.
Education
Diploma of Higher Education - Business Administration and Management
Politechnische Schule
Vienna 2011-06
Skills
- Effective multitasking
- Organisational awareness
- Cultural sensitivity awareness
Languages
Urdu
Native
English
Upper intermediate
B2
German
Intermediate
B1
Hindi
Upper intermediate
B2
Timeline
Telephone operator
Alpha cars
2018.09 - 2019.11
Receptionist
Darling Restaurant
2017.04 - 2017.08
Diploma of Higher Education - Business Administration and Management
Politechnische Schule