Hi, I’m
Muftau Babatunde TIJANI
Chelmsford,Essex
Summary
Organised and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.
Overview
15
years of professional experience
7
years of post-secondary education
Work History
Lagos State GovernmentLagos, Nigeria
Principal Administrative and Human Resource Office
11.2017 - Current
Job overview
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Wrote business correspondence and technical letters.
- Arranged supplies, documents and spaces for meetings.
- Vet the Personnel Budget Estimates of the 57 LGs and LCDAs of the state to ascertain their compliance with prescribed nominal roll and financials among other duties as assigned.
- initiate and prepare submissions to the Permanent Secretary through my departmental Director on various Establishment matters.
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Assisted with financial tracking and budget enforcement by approving financial expenditures.
- Prepared professional business correspondence on behalf of senior staff and organization.
- Scheduled meetings, conferences and appointments.
Skye Bank PLCLagos, Nigeria
Credit Review and Monitoring Officer
01.2014 - 06.2016
Job overview
- Created classification systems to manage archives.
- Created a digital file classification system for company-wide use.
- Analysed and resolved complex resource management issues for optimized scheduling.
- Established clear budgets and cost control strategies to meet objectives.
- worked in a team that conducted daily, weekly, monthly and quarterly credit reviews of various branch risk assets with volumes ranging from N40mn and N100M using approved credit proposal memorandum, offer letters and account statements with detailed transaction history.
- Manage the bank’s contingent liability to the Bank of Industry (BOI) on behalf of beneficiaries of its intervention fund rendering periodic reports on over N16bn Portfolio size to management.
- Manage review and management of the Commercial Agricultural Credit Scheme (CACS) on the bank’s risk asset. The Portfolio size of this intervention fund is in excess of N11bn comprising direct and indirect exposures.
- Improved efficiency of cash collection activities and reduced bad debt exposure.
- Completed documentation for lines of credit and loans on behalf of customers.
Skye Bank PLCLagos, Nigeria
Credit analyst
01.2013 - 12.2013
Job overview
- Monitored credit portfolio for changes and suggested additional investment or exit strategies.
- Made decisions and recommendations about extending lines of credit to clients.
- Recommended processes to managerial teams to improve credit allocation and collection.
- Created financial models and projections for forecasting potential returns from lending efforts.
- Conducted research into references for reliable approval outcomes.
- Prompted customers with overdue payments to avoid penalties.
- Built positive relationships with lenders to achieve optimal client deals.
- Reviewed customer history and company financials before processing credit applications.
Skye Bank PLCLagos, Nigeria
Specialized Product Monitoring/ Income Assurance
04.2011 - 12.2013
Job overview
- Met with clients to assess insurance needs and answer policy questions.
- Processed customer instructions for policy amendments.
- Organised research and development programme for Local Purchase Order (LPO) industry organisations, establishing related goals, requirements and budgets.
- Evaluated research findings to provide key development insight.
- Drove business growth by cross-selling products, leading to better profit margins.
- Kept up with changes in insurance markets to accurately answer client questions and give suitable recommendations.
- Sought new business connections to broaden research opportunities.
- Guided clients on correct coverage limits based on analysis of risk factors.
- Income tracking include COT rates, interest rates, commissions, default rates, fee concessions, waivers. and deferrals.
Skye bank PLCLagos, Nigeria
Trainee Banking Officer
01.2009 - 04.2011
Job overview
- Received and processed stock using an inventory management system.
- Generated Key Performance Indicator reporting to drive better performance.
- Developed appropriate resources to meet the needs of diverse audiences.
- Managed teams by overseeing the hiring, training and professional growth of employees.
- Liaise with the Legal Department on the Security status of approved facilities.
- Delivered high-quality results within budget and timeframe targets.
- Increased customer satisfaction by resolving issues.
- Created and maintained displays and signs.
Education
Obafemi Awolowo University, Ile Ife, Nigeria
Master of Business Administration from Business Administration
01.2013 - 11.2015
University Overview
- Awarded Scholarship
- Organisation theory and behaviour
- Corporate finance
- Marketing management
- Law and Industrial Relations
- General Concept of Accounting
University of Lagos , Nigeria
Bachelor of Arts from History and Strategic Studies
01.2001 - 05.2005
Skills
- Report analysis
- Account balancing reconciliation
- Travel arrangements and claims
- Market research techniques
- Credit Analysis
- Credit Control
- Portfolio Management
- Income Assurance; tracking facility fees, interest rates, default rates, cot etc
- Cash flow analysis
- Collateral Management
- Credit Risk Management
- Account statement review and analysis
Certification
- PECB Certified ISO 31000 Lead Risk Manager- RMLRM1016952-2016-12 (Dec. 2016)
- Proficiency Certificate in Management (PCIM of NIM)
- Comprehensive Basic Banking Training (FITC)
- Credit and Financial Statement Analysis (IBFC Augusto)
Affiliations
- Risk Management Association of Nigeria (RIMAN)
- Nigeria Institute of Management (NIM)
- Chartered Institute of Bankers of Nigeria (CIBN)
Timeline
Principal Administrative and Human Resource Office
Lagos State Government
11.2017 - Current
Credit Review and Monitoring Officer
Skye Bank PLC
01.2014 - 06.2016
Credit analyst
Skye Bank PLC
01.2013 - 12.2013
Obafemi Awolowo University
Master of Business Administration from Business Administration
01.2013 - 11.2015
Specialized Product Monitoring/ Income Assurance
Skye Bank PLC
04.2011 - 12.2013
Trainee Banking Officer
Skye bank PLC
01.2009 - 04.2011
University of Lagos
Bachelor of Arts from History and Strategic Studies
01.2001 - 05.2005
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