Mufaro Mirirayi
Southampton,England
Summary
A dedicated professional with expertise in cash handling and customer service, demonstrating strong communication proficiency and telecommunication etiquette. Known for initiative taking and proactivity, consistently achieving sales targets through effective product upselling and strategic sales approaches. Skilled in report-writing and sale and purchase order processing, with a focus on teamwork and collaboration to enhance operational efficiency. Career goals include advancing within the customer service sector, leveraging resilience under pressure to drive success.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to meet targets.
Overview
5
5
years of professional experience
Work history
Associate
TK Maxx
Southampton, England
08.2025 - 01.2026
- Managed multiple tasks simultaneously for increased productivity.
- Handled administrative duties, improved operational efficiency.
- Assisted colleagues for better team collaboration.
- Fostered a positive working environment with clear communication.
- Dealt with customer queries for an elevated level of service.
- Enhanced customer satisfaction with prompt and accurate responses.
- Supported senior staff members during busy periods resulting in efficient workflow.
- Updated client database to ensure up-to-date information.
- Maintained confidentiality with sensitive company information.
- Liaised with clients to enhance business relationships.
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Showed initiative and a willingness to take on new challenges, consistently seeking opportunities to learn and grow.
- Prioritised competing tasks and coordinated high-volume workload to meet business needs.
- Independently resolved issues with resourceful research and critical thinking,
- Resolved conflicts and defused stressful situations with emotional intelligence.
Shop assistant (Work expirience)
Green grocery Stockbridge
Stockbridge, Hampshire
07.2023 - 07.2023
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Conducted price checks at request of customers for clear communication on cost.
- Handled queries regarding products, providing detailed information as necessary.
- Handled cash register efficiently, ensuring accurate transactions.
- Greeted every customer warmly, promoting friendly atmosphere.
Shop assistant
Lilly's shop
Magaliesberg , South Africa
04.2021 - 05.2022
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Assisted in inventory counts, maintaining accurate records.
- Conducted price checks at request of customers for clear communication on cost.
Education
GCSEs -
Weston secondary school
England 10.2022 - 06.2024
A-Levels - Health and Social Care
Richard Taunton
England 09.2024 -
Skills
- Cash handling
- Customer Service
- Customer service orientation
- Teamwork and collaboration
- Communication proficiency
- Telecommunication etiquette
- Initiative taking
- Proactivity
- Time efficiency
- Resilience under pressure
- Communications
- Product upselling
- Report-writing
- Sales strategies
- Sale and purchase order processing
Timeline
Associate
TK Maxx
08.2025 - 01.2026
A-Levels - Health and Social Care
Richard Taunton
09.2024 -
Shop assistant (Work expirience)
Green grocery Stockbridge
07.2023 - 07.2023
GCSEs -
Weston secondary school
10.2022 - 06.2024
Shop assistant
Lilly's shop
04.2021 - 05.2022