Muddassir Basit

Techlogic IT Services efficiently manages Orbit Care, a robust Microsoft .NET-based web application serving over 40 care homes in the UK, alongside the MAR Chart App, a specialized tablet application for medication administration records. In my role, I led a team of developers, project managers, and designers, significantly contributing to the continual enhancement of both applications. Notable achievements include improved deployment efficiency, enhanced security measures, strategic team expansion, timely project delivery, high client satisfaction, and meticulous ticket resolution through Agile practices.

Key achievements and responsibilities:

• Led a multidisciplinary team comprising Developers, UI/UX designers, Project Managers, and Technical Leads.
• Offered architectural guidance and developed both high-level designs (such as system architecture and module interactions) and low-level designs (including detailed class structures and algorithms) for new modules within Orbit Care and MAR Chart App.
• Produced high-level design artifacts, including architecture diagrams for data flows, entities, and microservices where necessary.
• Provided assistance in breaking down complex requirements into manageable tasks, facilitating both high-level and low-level design processes.
• Successfully orchestrated the migration from Cloud Server to Microsoft Azure, leveraging virtual machines, Azure SQL, and Azure functions.
• Established efficient deployment pipelines using GitHub actions and Plesk Panel.
• Conducted interviews to expand the development team's talent pool.
• Oversaw Sprint planning and execution to meet project delivery timelines.
• Maintained consistent communication with clients to gather and translate requirements into actionable tasks for developers.
• Ensured adherence to Agile ticket writing practices with detailed explanations to facilitate team execution.

I effectively led the implementation of advanced financial solutions for prestigious clients such as the London Borough of Hackney, orchestrating collaborative teams to deliver groundbreaking architectural innovations. In this role, I excelled in various areas, including the smooth implementation of financial solutions, conceptualizing and architecting systems using microservices architecture, optimizing technology for efficiency, and establishing streamlined deployment processes. My strategic utilization of Amazon Web Services (AWS) infrastructure, strong team leadership, commitment to client satisfaction, meticulous implementation of Agile practices, and consistent technical support throughout projects have been key to achieving exceptional outcomes.

Key achievements and responsibilities:

• Conceptualized a robust financial management system for complex property portfolios, incorporating high-level designs like system architecture and module interactions with clean architecture principles, and low-level designs detailing microservices implementation, including specific APIs and data models.
• Oversaw end-to-end solution delivery utilizing tools such as Jira and ClickUp.
• Led technical team meetings to ensure timely delivery of solutions.
• Engaged with product owners to provide comprehensive solution visibility.
• Facilitated meetings with business analysts and developers to ensure thorough requirements capture and documentation.
• Managed sprint planning, review, and retrospective sessions.
• Assisted the Scrum Master in daily standups to address project progress and blockers.
• Created architecture diagrams for data flows, entities, and microservices using AWS tools.
• Assisted in identifying and breaking down complex requirements into manageable tasks.
• Implemented AWS Lambda functions and background services for seamless storage of financial data in DynamoDB, enhancing communication reliability via event sourcing mechanisms, AWS SNS, and SQS.
• Established a streamlined deployment pipeline on CircleCI, seamlessly integrated with GitHub, and orchestrated using Terraform to facilitate DynamoDB table creation.
• Utilized serverless and Docker technologies to effectively manage deployment pipeline requirements.

ITQ is the official supplier of web portals to multiple independent colleges like Wellington College, City of London, LEH, and many more. ITQ looks after an offshore team of developers.

Key Achievements and Responsibilities:

• Led the development of a Sixth Form web portal for ITQ, utilizing ASP.Net MVC, Web API, Angular, CSS3, HTML5, Entity Framework, and TDD, facilitating enrollment for hundreds of parents at prestigious independent colleges like Wellington College, City of London, LEH, and others. Integrated Sage Pay for secure payment collection.
• Managed and provided leadership to an offshore team of developers, ensuring seamless collaboration and delivery of web portals to multiple independent colleges.
• Utilized Azure DevOps for comprehensive code repository management, ticketing, and CI/CD pipeline configuration and maintenance.
• Configured and maintained Azure virtual servers to support various projects, ensuring optimal performance and scalability.
• Maintained and enhanced a Web API connecting to the iSAMS student management system, enabling single sign-on (SSO) and real-time pupil information updates across multiple systems.
• Developed a Weekend Leave system using ASP.Net MVC, .Net Framework 4.6, C#, SQL Server 2015, Bootstrap themes, and Angular, used by approximately 1,000 parents to manage student stay status at the college on a weekly basis.
• Created a Minibus Booking system for teachers using ASP.Net MVC, .Net Framework 4.6, C#, SQL Server 2015, Bootstrap themes, and Angular, optimizing the booking process and improving efficiency for staff members.

Developed a system meant to calculate the bonus for the operatives. A brand-new system was created using Microsoft technologies like ASP.Net MVC, Angular, SQL Server, Bootstrap, HTML.

The system fully integrated with the Open Housing system, Total Mobile (in house) system, DRS scheduling system, and Cascade. The bonus system takes the operative’s claimed SORs information from the above-mentioned systems and calculates the bonus for the previous week. Any exceptions to be handled by the line managers as if the bonus is above 20% or below 0%. It would also send the non-completed job information to the suppliers via email.

The bonus system reads the information from Cascade via email and handles the holidays for the operatives and the team meeting and other relevant types. It helps the bonus system in calculating eh correct amount of bonus to be paid.

Maintenance/bugs fixing of the legacy system developed using VB.Net. Fixed numerous bugs on the SSRS services.

Worked extensively on the Direct Debit Management System (DDMS), overseeing millions of pounds worth of transactions monthly. Developed and upgraded modules using ASP.Net, C#, SQL Server, jQuery, HTML, Bootstrap, and TDD. I resolved numerous issues related to BACS multi format reports and reconciliation mechanics, focusing extensively on SQL Server by optimizing stored procedures, functions, and SQL Jobs.

The system seamlessly integrates with BACS for managing Direct Debits and facilitates report downloads for reconciliation purposes. I ensured prompt resolution of client-reported bugs on live databases, which store extensive transaction data for multiple clients.

Additionally, I maintained and enhanced the Restful API to meet diverse requirements, integrating the system with BACS and SWIFT payments while handling comprehensive report reconciliation. I also supported and debugged a WCF-based application connected to BACS for report downloads and implemented new modules enabling clients to retrieve missing reports from BACS. These modules handle various transaction codes such as New Direct Debit setup, Direct Debit cancellation, and Unpaid Direct Debit instruction, ensuring comprehensive client service and compliance.

This role demanded a meticulous approach to system integrity, client satisfaction, and continuous improvement, emphasizing my proficiency in financial systems management and technology integration with critical banking interfaces.

Worked on the development of a Travel Planning system used by teams setting up Formula 1 transmission and broadcasting in various countries. The system was developed using AngularJS, ASP.Net MVC, C#, and SQL Server 2012.

I have extensive experience maintaining and enhancing various systems. This includes managing the API developed using the Nancy framework, ensuring it supports multiple websites and integrating seamlessly with legacy systems like Aladdin, developed in VB6, used by Sales Reps for bookings and data transfer to different websites via the API. I also oversaw maintenance of SQL Jobs and addressed issues with XML Publication for papers such as LOOT, FreeAdMart, and BargainPages using SQL queries. Additionally, I developed a Management Information System (MIS) using ASP.Net MVC, C#, JQuery, CSS, HTML5, and LINQ, alongside a Categories Management System employing ASP.Net, C#, LINQ, and APIs to manage MySQL and MongoDB. Further, I designed and implemented a reporting system utilizing ASP.Net MVC, C#, JQuery, CSS, HTML5, LINQ, and JQXWidgets. Currently, I am engaged in developing a Distribution system that integrates Red Tie’s API, Barclays Payment, and Google Maps API, using ASP.Net MVC, C#, JQuery, CSS, HTML5, LINQ, and SQL Server database.

I specialized in creating stored procedures for Excel's complex calculations by integrating data from the legacy 'Telnet' system into SQL Server using SSIS. This involved detailed data analysis and the development of tailored procedures using Visual Studio 2010/2012, ASP.Net 4.0, ASP.Net MVC 4.0, JQuery, JQXWidgets, CSS, and Team Foundation Server at Lufthansa.

Additionally, I developed a highly efficient ASP.Net MVC 4 helpdesk system using SQL Server 2012, CSS, and JQuery, significantly improving operational efficiency across departments compared to Lufthansa's previous tools. I also created the 'Contract Database System' for managing landing gear information, leveraging ASP.Net MVC, JQuery, and JQXWidgets. Implemented alongside were a real-time windows service for machine status updates, the 'Production Target Administration' system for CSV processing using JQXWidgets, JQuery, AJAX, ASP.Net MVC, and C#, and complex stored procedures and VBA code for Excel data retrieval. Finally, I implemented Team Foundation Server 2012 to enhance source code management.

I have extensive experience maintaining and developing web applications for the sports sector, utilizing a variety of technologies. At First Sports, I provided crucial support both remotely and on-site as needed, ensuring seamless project deployments and receiving excellent client feedback. Projects included web portals developed with Visual Studio 2003 and Visual Studio 2008, using ASP.Net, N-Hibernate, C#.Net, SQL Server, JavaScript, and CSS. I also managed and developed Customer Relationship Management software, Content Management Systems, Player Registration systems, and Junior Football portals, employing technologies such as SQL Server, Visual Studio 2008, CSS, and JQuery. Additionally, I contributed to projects like Player Registration, Discipline Portals, Content Management Systems, and Contact Relationship Management, developing new screens and resolving issues using Visual Studio 2008, ASP.Net, C#, JQuery, and Crystal Reports.