Summary
Overview
Work History
Education
Skills
Timeline
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MUCUTA SILVIU STEFAN

MUCUTA SILVIU STEFAN

SWANSCOMBE,KENT

Summary

Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Reliable and committed to contributing to hardware technology. Proficient in troubleshooting and repairing hardware systems, coupled with strong problem-solving skills. Aims to enhance operational efficiency and ensure smooth hardware functionality.

Driven and technically skilled individual with expertise in troubleshooting and problem-solving. Proficient in hardware diagnostics and repair, complemented by excellent communication skills. Eager to contribute to success of [Desired Position] role through innovative solutions and dedicated support.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

Delivery driver asociate

Amazon Logistics
Dartford, Kent
10.2020 - Current
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Carried out minor vehicle repairs, minimising downtime for maintenance services.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Coordinated delivery schedules for optimum time management.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Reduced fuel costs with efficient route planning.
  • Assisted in warehouse organisation to streamline packing process.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Provided excellent customer service, enhancing company reputation.
  • Maintained vehicle cleanliness for a professional appearance.
  • Navigated various routes efficiently, leading to increased route coverage.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Completed deliveries with smile and patient, personalised service.
  • Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.

Store manager

Orange Business Services
Braila, Romania
06.2005 - 08.2020
  • Coached underperforming employees improving their job performance significantly.
  • Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Oversaw visual merchandising efforts that enhanced overall store appearance.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Facilitated smooth checkouts by maintaining efficient till operations.
  • Maintained an organised stock room for easy accessibility of goods.
  • Negotiated contracts with suppliers for cost-effective procurement of merchandise.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Implemented promotional displays to increase product visibility and sales.
  • Created seasonal sales plans with varying stock and promotional strategies.

Education

GCSEs - Maths&Physics

Panait Istrati
Romania
06.1997 - 06.2001

Skills

  • Result-Oriented approach
  • Leadership excellence

Timeline

Delivery driver asociate

Amazon Logistics
10.2020 - Current

Store manager

Orange Business Services
06.2005 - 08.2020

GCSEs - Maths&Physics

Panait Istrati
06.1997 - 06.2001

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MUCUTA SILVIU STEFAN