Mubeen Shafaqat
Ajman,UAE
Summary
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Telesales Executive
AlQERSH AL ZHABI CLEANING COMPANY
Dubai
02.2024 - 05.2024
- Support of sales processes via phone calls to the customers
- Introducing the organization's products or services to customers in order to follow up with further steps of the sales process
- Initiating repeated orders by follow up phone calls after the customers' purchases
- Carrying out market research on how to address customers
- Preparation of sales reports and comparisons of competitors' offer condition.
Travel Agent
MSK TRAVEL AND TOURISM L.L.C
09.2023 - 01.2024
- Booking travel arrangements (flights, hotels, etc.)
- Providing destination information and advice
- Offering travel packages
- Handling travel documentation and insurance
- Providing ongoing customer support
- Staying informed on industry trends and regulations
- Managing financial transactions
- Building and maintaining client relationships
- Marketing and sales.
Receptionist
Salamat Hospital
Gujranwala
06.2022 - 05.2023
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
Education
Bachelors of Hon's in Botany -
Punjab University
09.2018 - 01.2023
FSC with Bio, Chemistry, and Physics - undefined
Elite Science Collage Satellites town Gujranwala
09.2015 - 06.2017
Science as Majors - undefined
Govt Modern Education High School Gujranwala
09.2013 - 06.2015
Skills
- Microsoft Office
- Excellent communication skills
- Time management
- Team work
- Smart work
- Empathy
- Problem solving
- Hospitality
- Passive Communication
Hobbies
I hosted the stage in an event organized by our university, in which I learned how to work in a high pressure environment and how to convince the listeners and the audience. Moreover, I love to travel and explore new places. I have traveled almost half of Pakistan exploring new places.
Custom
References are available upon request
Timeline
Telesales Executive
AlQERSH AL ZHABI CLEANING COMPANY
02.2024 - 05.2024
Travel Agent
MSK TRAVEL AND TOURISM L.L.C
09.2023 - 01.2024
Receptionist
Salamat Hospital
06.2022 - 05.2023
Bachelors of Hon's in Botany -
Punjab University
09.2018 - 01.2023
FSC with Bio, Chemistry, and Physics - undefined
Elite Science Collage Satellites town Gujranwala
09.2015 - 06.2017
Science as Majors - undefined
Govt Modern Education High School Gujranwala
09.2013 - 06.2015
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