Mubaseera Nasar
Salford
Summary
Adept at office management and customer service, I significantly enhanced operational efficiency and client satisfaction at Easysoft Technologies. With proven skills in account reconciliation and fostering team productivity, my expertise lies in driving results through effective organizational and communication abilities.
Overview
3
3
years of professional experience
Work History
Office Manager
Easysoft Technologies
04.2021 - 08.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Office Manager
Quality Spices &Nuts
02.2020 - 03.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Office Assistant
Fruitbae
09.2019 - 01.2020
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
Master Of Business Administration - Business Administration
University of Central Lancashire
Preston UK09.2024
Bachelor Of Business Administration - Business Administration And Management
Bharathiar University of Arts And Science
India06.2021
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Payroll and budgeting
- Account Reconciliation
- Mail handling
- Operations Management
- Human Resources
- Training and coaching
Affiliations
- Project Management Institute
- APM member
Timeline
Office Manager
Easysoft Technologies
04.2021 - 08.2022
Office Manager
Quality Spices &Nuts
02.2020 - 03.2021
Office Assistant
Fruitbae
09.2019 - 01.2020
Master Of Business Administration - Business Administration
University of Central Lancashire
Bachelor Of Business Administration - Business Administration And Management
Bharathiar University of Arts And Science
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