Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
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Mubarak Muhjoub

London ,Great London

Summary

Highly skilled professional with a strong focus on customer satisfaction and service excellence. Demonstrates exceptional problem-solving abilities, effective communication in Fur, Arabic, and English and adaptability to diverse customer needs. Proven track record in building rapport and positive interactions with customers and colleagues. Expertise in cash handling, inventory management and technical skills relevant to the job role. Committed to health and safety protocols, outstanding organisation, and calmness under pressure. Natural leader with a talent for influencing purchasing decisions and managing time efficiently to meet deadlines. Career goal: To leverage leadership skills and technical proficiency in a dynamic work environment to drive team success and enhance customer experiences.

Overview

14
14
years of professional experience

Work history

01.2017 - 01.2018

Volunteerism

Rama organisation
Nyala, South Darfur
03.2013 - 04.2017

I work alongside with my family through Rama Organisation which help students who come every year to Nyala City from my hometown (Dirtbat) and other neighbouring villages to set for their exams secondary school final exams. They help with food, Medicean and places to stay in during their exams period (Three weeks). I was a server, organiser and security from time to time.

Assistant Manager

The Group of shops
Gereida, South Darfur
03.2015 - 01.2016
  • In Hajj Muhjoub Group of Shops in south Darfur (Gereida)
  • I was supervising employees and managing goods
  • Reporting any products issues to the providers during school vacation times 2015


Designer

Self employment
Nyala , South Darfur
01.2012 - 01.2014

Designing and producing hats, Private (One off Job)

Driver and a technician

AO
London , Great London
02.2024 - 03.2025
  • Ensured prompt delivery of parcels by utilising effective navigation skills.
  • Carrying out appropriate installation to most of the home appliances such as washing machine etc.
  • Provided reliable service as a result of meticulous attention to detail.
  • Resolved logistical issues swiftly to ensure on-time deliveries.
  • Handled customer complaints professionally, resulted in improved client relations.

Delivery driver

DPD
London, Great London
06.2025 - 07.2025
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.

Education

BTEC HNC L4 Mechanical engineering (4E) - Mechanical Engineering

Uxbridge College
Uxbridge
09/2024 - 06/2025

Foundation Diploma in Engineering - Engineering

Waltham Forest College
09/2021 - 07/2023

GCSEs - Math

College of Haringey
09/2020 - 07/2021

NVQ Level 1 - ESOL

West-Thames College
09/2019 - 07/2020

SD Level 2 - General studies

Qimma Private Secondary school
06/2016 - 03/2017

Generals

Imam Primary School
Nyala

Generals

Dirbat Primary School
Dirbat

SD beginner - Your basics

Faith International Kindergarten
01/2003 - 02/2005

Skills

  • Problem-Solving: Analytical thinking and quick decision-making to address any issues or resolve challenges
  • Communication: Effective verbal and written communication in three Languages (Fur, Arabic and English) to interact with customers, team members, and supervisors
  • Adaptability: Flexibility to handle diverse customer needs
  • Interpersonal skills: Building rapport, empathy, and relationship-building abilities for positive interactions with customers and colleagues
  • Customer Focus: Prioritising customer satisfaction, understanding their needs, and delivering excellent service
  • Teamwork: Collaboration and cooperation within a team or with colleagues to achieve common goals
  • Attention to Detail Time: Precision and accuracy in handling transactions and inventory management
  • Management Salesmanship: Efficiently managing time to complete tasks within deadlines
  • Health and Safety Awareness: Adherence to safety protocols and regulations to ensure a safe work environment
  • Salesmanship: Ability to influence and guide customers in making purchasing decisions
  • Technical skills: Proficiency in using tools, machinery, or software relevant to the job role
  • Cash handling: Experience and accuracy in processing transactions and handling cash
  • Inventory management: Knowledge of maintaining inventory levels, restocking shelves, and managing stock
  • Time management: Efficiently managing time to complete tasks within deadlines
  • Leadership
  • Calm under pressure
  • Outstanding organisation
  • I am a natural leader - tell it like it is!]

Languages

English
Advanced

Personal Information

Timeline

Delivery driver

DPD
06.2025 - 07.2025

Driver and a technician

AO
02.2024 - 03.2025

01.2017 - 01.2018

Assistant Manager

The Group of shops
03.2015 - 01.2016

Volunteerism

Rama organisation
03.2013 - 04.2017

Designer

Self employment
01.2012 - 01.2014

BTEC HNC L4 Mechanical engineering (4E) - Mechanical Engineering

Uxbridge College
09/2024 - 06/2025

Foundation Diploma in Engineering - Engineering

Waltham Forest College
09/2021 - 07/2023

GCSEs - Math

College of Haringey
09/2020 - 07/2021

NVQ Level 1 - ESOL

West-Thames College
09/2019 - 07/2020

SD Level 2 - General studies

Qimma Private Secondary school
06/2016 - 03/2017

Generals

Imam Primary School

Generals

Dirbat Primary School

SD beginner - Your basics

Faith International Kindergarten
01/2003 - 02/2005

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Mubarak Muhjoub