MUAZZAM BASHIR
Gloucester,GLS
Summary
Dynamic and adaptable professional with a robust skill set in communication proficiency, bilingual capabilities, and fast-paced work adaptability. Demonstrates exceptional customer service and relations expertise, complemented by strong product knowledge and order processing skills. Adept at handling customer complaints with effective conflict resolution techniques while employing strategic planning and project management abilities. Committed to continuous professional development, showcasing cultural awareness and interpersonal competence in hospitality settings. Career aspirations include leveraging these competencies to enhance organisational success through innovative solutions and team collaboration.
Overview
13
13
years of professional experience
Work history
Crew Member
Mcdonalds
Gloucester, GLS
01.2025 - 06.2025
Customer care assistant
Mcdonalds
Gloucester, GLS
02.2024 - 12.2024
Real Estate Agent
Raheel Associates
Lahore, DHA
04.2017 - 12.2023
- Support and manage the corporate real estate function, including acquisition, disposition, portfolio management, and project/construction
- Define and implement a real estate strategy to serve the organizations' short-term and long-term business requirements
- Interact with business unit leaders, within the company, to ensure that the strategy and execution of potential projects align with the business expected revenue
- Support the operational aspects of the annual real estate expense, including financial modeling, analysis, negotiation, and decision-making
- Provide a real estate business focus in the context of the Company's business to ensure that the Client can capitalize on near-term opportunities, while minimizing long-term financial risk
- Assist in identifying upcoming acquisitions, terminations, renewals, etc. that will help the business units identify upcoming expense and capital budgets for the coming year
- Develop and support consistency of process and procedures and create close working relationships with each of the operating units
- Interface with property owners, property managers, legal counsel and real estate brokers
- Ensure that corporate real estate guidelines, policies and procedures are followed
- Worked as a residential sales consultant
- Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company.
- Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Real Estate Consultant
The Pearl Gates
Doha
01.2020 - 04.2020
Business Development Officer
Asda Al Thiqa CO.
Jeddah
12.2012 - 04.2017
- Company Overview: (Heating & Ventilation System Consultants and Contractors)
- Successfully completed assigned accounts in Saudi Construction Companies
- Completed Successfully many projects based Selling
- Performing thorough assessments of any current marketing opportunities.
- Visiting prospective clients in their offices, and also attending trade shows and networking events.
- Assess the potential of a specific territory and its realistic future market share.
- Dealing with 'price only' customers and negotiating with them.
- Gathering informative, facts and statistics about customer trends and preferences.
- Monitoring business activity, studying the outcome of projects.
- Generating new business through online prospecting, cold calling, face to face meetings and networking.
- Identified, prioritized action plans to position our client to achieve target opportunities
- Focused on Maximizing the Sales & Margins throughout Territory
- Assist in Company's Warranty Work
- Provide Feedback on Market Changes, Customer Problems and Product Opportunities to Company
- (Heating & Ventilation System Consultants and Contractors)
Education
Master of Science - International Business
University of Gloucestershire
Cheltenham 01.2024 -
Skills
- Communication proficiency
- Bilingual or multilingual
- Good physical stamina
- Fast-Paced work adaptability
- Team player
- Customer Service
- Customer relations
- Product knowledge
- Order processing
- Continuous Professional Development (CPD)
- Customer complaint handling
- Upselling techniques
- Conflict Resolution
- Microsoft Office Suite
- Trainable
- Project Management
- Strategic planning
- Cultural awareness
- Hospitality and customer service
- Interpersonal competence
Languages
English
Fluent
Timeline
Crew Member
Mcdonalds
01.2025 - 06.2025
Customer care assistant
Mcdonalds
02.2024 - 12.2024
Master of Science - International Business
University of Gloucestershire
01.2024 -
Real Estate Consultant
The Pearl Gates
01.2020 - 04.2020
Real Estate Agent
Raheel Associates
04.2017 - 12.2023
Business Development Officer
Asda Al Thiqa CO.
12.2012 - 04.2017
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