Muaaz Kanoni
Summary
I am a dedicated and results-driven individual, currently completing my degree with excellent academic progress. With a strong foundation in sales, negotiation, and client relationship management, I am adept at thriving in high-pressure environments. My experience in various professional settings, including sales and consultancy, has honed my ability to identify client needs, close deals, and drive growth. I excel at building lasting relationships with clients, crafting tailored solutions, and consistently exceeding sales targets. I am committed to delivering exceptional results in any role by leveraging my sales expertise, strategic thinking, and ability to adapt quickly to dynamic business environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Consultant
KONONI Consultancy
03.2024 - 08.2025
- Coordinated with engineers, clients, and stakeholders to ensure smooth communication and project flow
- Assisted in analyzing project costs and budget management, supporting decision-making and strategy formulation
- Played a key role in risk assessments and quality control measures, improving project efficiency and success
- Developed strong organizational and communication skills while supporting senior management
- Pitched to potential clients, leveraging strong sales skills to secure contracts, and expand the company's client base
- Contributed to sales strategies by identifying new business opportunities and client needs
Sales Representative
RSVP
11.2023 - 02.2024
- Managed high-volume client interactions with a focus on driving sales and maintaining excellent service standards
- Mastered CRM systems to ensure seamless customer interaction tracking and issue resolution
- Developed and implemented strategies to handle difficult customers and ensure timely solutions
- Led initiatives to optimize team performance and reduce response times for better customer service
- Achieved excellent KPIs, consistently exceeding monthly sales targets by 20% and maintaining a 95% client retention rate
Estate Agent
Ashcroft
04.2022 - 10.2023
- Conducted property viewings and provided professional advice to prospective buyers, sellers, landlords, and tenants.
- Negotiated offers between buyers and sellers to secure successful completions.
- Generated new business through cold calling, networking, and referrals.
- Managed a portfolio of properties, ensuring accurate listings and compliance with regulations.
- Prepared marketing materials, online listings, and property advertisements to attract potential clients.
- Handled inbound and outbound enquiries via phone, email, and in person, delivering excellent customer service.
Freelance / Contract Work
Self Employed Web
07.2021 - 03.2022
- Built and maintained websites for small businesses and personal projects.
- Used HTML, CSS, and JavaScript to create responsive, user-friendly sites.
- Added basic back-end features with [PHP/Python/Node.js].
- Worked with clients to understand their needs and deliver projects on time.
- Improved website performance and mobile compatibility.
NHS Responder
NHS
03.2020 - 03.2021
- Answered thousands of urgent COVID-19-related inquiries, providing accurate and life-saving information
- Coordinated emergency response efforts, ensuring the timely delivery of health information and services
- Assisted non-English speakers with healthcare queries, ensuring clarity and comprehensive understanding
- Trained and mentored new team members, improving overall team efficiency and response times
FCA Apprentice
Financial Conduct Authority
01.2019 - 01.2020
- Led data analysis projects investigating financial crime and fraud, providing actionable insights to senior leadership
- Contributed to regulatory compliance discussions and customer-related financial risk assessments
- Produced detailed reports on financial risks, influencing decision-making and shaping policy
Education
A-Levels - Economics, History, Business
Caterham High School
06.2018
Degree - computer science
Middlesex University
01.2021
GCSEs - 10 subjects, including Mathematics, English, and Science
Valentines High School
06.2015
Skills
- Exceptional customer service
- Strong verbal and written communication skills
- Proficiency in CRM systems
- Negotiation
- Problem-solving
- Python
- Alteryx
- Microsoft Office Suite
- Ability to work under pressure
- Team leadership
- Data analysis
- Upselling
- Programming
- HTML and XML
- Scripting languages: PHP, python, javascript
Certification
- Comptia security+
- Comptia Network +
- Comptia A +
Languages
Fluent in English and Tigre, with working knowledge of Arabic and Swedish.
References
Available upon request.
Hobbies and Interests
Led a successful fundraising campaign, securing donations for charitable causes., Awarded in a national competition for community impact and innovative problem-solving., Active participant in coding competitions and hackathons, demonstrating technical excellence.
Timeline
Associate Consultant
KONONI Consultancy
03.2024 - 08.2025
Sales Representative
RSVP
11.2023 - 02.2024
Estate Agent
Ashcroft
04.2022 - 10.2023
Freelance / Contract Work
Self Employed Web
07.2021 - 03.2022
NHS Responder
NHS
03.2020 - 03.2021
FCA Apprentice
Financial Conduct Authority
01.2019 - 01.2020
Degree - computer science
Middlesex University
GCSEs - 10 subjects, including Mathematics, English, and Science
Valentines High School
A-Levels - Economics, History, Business
Caterham High School
Similar Profiles
Maisa Mahmood Sadiq GhayatiMaisa Mahmood Sadiq Ghayati
Tax Advisor, Accountant and Financial Analyst at AL Qabas Enlightening Economic Consultancy LLC (Finpro Consultancy)Tax Advisor, Accountant and Financial Analyst at AL Qabas Enlightening Economic Consultancy LLC (Finpro Consultancy)
ALEX KINYUAALEX KINYUA
Founder and Managing Director at Elex Consultancy Ltd & Alsedox Consultancy LtdFounder and Managing Director at Elex Consultancy Ltd & Alsedox Consultancy Ltd
ALEX KINYUAALEX KINYUA
Founder and Managing Director at Elex Consultancy Ltd & Alsedox Consultancy LtdFounder and Managing Director at Elex Consultancy Ltd & Alsedox Consultancy Ltd
Rup MitraRup Mitra
Associate Consultant at CapgeminiAssociate Consultant at Capgemini
Sanel Jean SasiSanel Jean Sasi
Associate Consultant at CGI IncAssociate Consultant at CGI Inc