Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
EXPERIENCE
Timeline
Generic

MRUDULABAI VALATHARA SANTHOSH KUMAR

ABERDEEN,UK

Summary

To build relations with people through my work as a carer, to equip my knowledge with the trends in healthcare/nursing homes and to explore challenges where my caring skills would be tested to the best of my ability in an efficient manner in line with the organizations vision.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Supervisor

Subway
Aberdeen, Aberdeen City
07.2024 - Current
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Managed daily operations to increase productivity.
  • Supervised activities of workers and enforced safety regulations.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.

Service crew member

Rustico restaurant
Aberdeen, Aberdeen City
02.2025 - 07.2026
  • Worked during peak hours whilst maintaining composure and efficiency.
  • Participated in regular training sessions to improve skills and service quality.
  • Ensured timely food delivery to enhance dining experience.
  • Upheld restaurant standards with thorough cleaning routines daily.
  • Collaborated with team members to streamline operations.
  • Greeted customers warmly, creating welcoming ambiance immediately upon arrival.
  • Processed cash, cheque and card payments using [System].

Education

NVQ Level 1 - Heathcare

Eva healthcare training centre
Aberdeen, Aberdeen City
01.2025 - 04.2025

Master of Arts - international tourism and hospitality management

Robert Gordon University
Aberdeen
01.2024 - 03.2025

Bachelor of Arts - bachelor of travel and tourism management

calicut university
india
06.2018 - 03.2021

Skills

  • Responsible, determined and self-motivated with ability to learn
  • Ability to clearly communicate ideas
  • Possess responsible leadership qualities
  • Compassionate and easy to deal with situation
  • Use of medical software
  • Multitasking under pressure
  • Elderly care
  • Personal care

Affiliations

  • gardening, reading, listening to music.

Certification

  • level 1 dementia awarness training certification.
  • level 1 first aid basic life support training certification.
  • level 1 health and safety training certification.
  • level 1 safeguarding both adults and children training certification.
  • more certifications in healthcare sector.
  • indian driving license holder.





Languages

English
Fluent
Hindi
Intermediate
Malayalam
Native

EXPERIENCE

 I have experience in caring my grandmother who was sick and dependent on the activities of daily living during her final years of life. I personally took care of her and met all her personal, hygienic and nutritional needs in a home setting. I am experienced in taking care of my granddad who is an elderly gentleman back home in India who is suffering from Alzheimer's disease and bedridden who needs support in performing personal hygiene and other activities of daily living.     

Timeline

Service crew member

Rustico restaurant
02.2025 - 07.2026

NVQ Level 1 - Heathcare

Eva healthcare training centre
01.2025 - 04.2025

Supervisor

Subway
07.2024 - Current

Master of Arts - international tourism and hospitality management

Robert Gordon University
01.2024 - 03.2025

Bachelor of Arts - bachelor of travel and tourism management

calicut university
06.2018 - 03.2021

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MRUDULABAI VALATHARA SANTHOSH KUMAR