Mrudangi Parikh
Croydon,Surrey
Summary
Accomplished HR professional with extensive expertise in the implementation of HR policies and employee engagement strategies. Demonstrates proficiency in Microsoft Office Suite and Excel, alongside a strong ability to execute onboarding processes and performance reviews. Skilled in recruitment tools usage, job advertisement development, and end-to-end recruitment, ensuring effective employee inductions and retention. Committed to promoting ethical conduct and maintaining confidentiality while leveraging HR metrics for performance monitoring. Career goals include advancing training and development initiatives to enhance organisational growth.
Overview
3
3
Languages
4
4
years of post-secondary education
7
7
years of professional experience
Work history
HR manager
Wine Direct Limited
London
2026.05 - Current
- Collaborated closely with senior leadership team on strategic HR decisions.
- Managed redundancy processes, minimised legal risks.
- Implemented HR policies and procedures for legal compliance.
- Administered payroll operations ensuring timely and accurate payments.
- Coordinated employee engagement initiatives for improved staff morale.
- Developed new onboarding programme to speed up employee productivity.
- Conducted regular performance evaluations, identified areas of improvement.
- Advised senior management on employee corrective actions.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
Customer service representative
Sainsburys
London
2024.03 - 2026.04
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Provided top-notch support for increased customer satisfaction.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Assisted customers in making informed decisions by providing detailed product information.
- Streamlined processes through efficient record keeping.
- Performed administrative duties contributing towards smooth store operations.
HR assistant
IMS Global
Ahmedabad , India
2021.09 - 2023.07
- Supported end-to-end administrative process for healthcare recruitment, overseeing CV preparation, document collection, submission, and follow-up.
- Managed and maintained recruitment documentation for doctors and nurses supporting the London-based NHS recruitment process.
- Maintained accurate and up-to-date candidate records and recruitment documentation for ongoing NHS-related requirements.
- Coordinated with internal teams in London to ensure candidate documentation was complete and ready for submission.
- Liaised with candidates to verify and organise required documentation, ensuring compliance with agreed timelines.
- Coordinated collection of essential candidate documents, following up with doctors and nurses to secure outstanding information.
- Followed up regularly on pending documents and supported the timely progression of candidates through the recruitment process.
- Handled sensitive candidate and professional information with confidentiality and attention to detail.
- Prepared and updated professional CVs for healthcare candidates, ensuring information was presented accurately and professionally.
- Supported the offshore recruitment operation in India while coordinating documentation requirements for the company's main London branch.
HR executive assistant
Pramukh Academy
Ahmedabad, India
2019.07 - 2021.08
- Scheduled interviews, communicated with candidates, prepared interview materials, and facilitated onboarding process for new hires.
- Organised and managed paperwork for employee onboarding and offboarding processes.
- Maintained employee records, HR databases, files, and confidential documentation to ensure data integrity and accessibility.
- Draft emails, HR announcements, letters, memos, and other internal communications.
- Handle sensitive employee, salary, performance, disciplinary, and organizational information appropriately.
- Assisted in maintaining HR policies, procedures, employee handbooks, and compliance records to support organisational standards.
- Assisted in the ongoing maintenance and updating of HR policies and employee handbooks to ensure compliance, procedures, employee handbooks, and compliance records.
Education
Bachelor of Arts - History
Gujarat University
India 2016.07 - 2019.03
Master of Arts - Human Resource Management
University of Greenwich
London 2023.09 - 2025.01
Skills
- End-to-end recruitment
- Onboarding execution
- Onboarding procedures
- Employee inductions
- Performance review
- Performance monitoring
- Retention strategies
- Employee engagement strategies
- Training and Development
- HR policies implementation
- Familiarity with hr metrics
- Compliance auditing
- Recruitment tools usage
Languages
English
Fluent
Hindi
Fluent
Gujarati
Native
Timeline
HR manager
Wine Direct Limited
2026.05 - Current
Customer service representative
Sainsburys
2024.03 - 2026.04
Master of Arts - Human Resource Management
University of Greenwich
2023.09 - 2025.01
HR assistant
IMS Global
2021.09 - 2023.07
HR executive assistant
Pramukh Academy
2019.07 - 2021.08
Bachelor of Arts - History
Gujarat University
2016.07 - 2019.03