Accomplished healthcare professional with expertise in healthcare accreditation, clinical data auditing, and medical record review. Demonstrates proficiency in policy development, process improvement, and patient safety management. Skilled in incident reporting, root cause analysis, and staff training to enhance competency development. Excels in multidisciplinary team collaboration and communication excellence. Adept at task management and strategic planning with proficiency in Microsoft Office and healthcare IT systems. Committed to advancing patient care quality through innovative solutions and continuous improvement initiatives.
· Accreditation & Quality Management: Led JCI & CBAHI hospital accreditation, clinical audits, and medical record reviews.
· Patient Safety & Process Improvement: Implemented risk management strategies, patient safety initiatives, and policy development.
· Leadership & Coordination: Managed international projects, research initiatives, and staff education programs.
· Committee & Documentation Management: Coordinated meetings, recorded minutes, and developed SOPs.
· Incident Reporting & Risk Management: Established a reporting system to enhance patient safety.
· Staff Training & Education: Developed quality and safety training programs for healthcare teams.
· International Project Coordination: Worked with Medtronic on healthcare improvement initiatives.
Healthcare Accreditation (JCI, CBAHI)
Clinical Data Auditing & Medical Record Review
Policy Development & Process Improvement
Patient Safety & Risk Management
Incident Reporting & Root Cause Analysis
Staff Training & Competency Development
Multidisciplinary Team Collaboration
Communication & Administrative Excellence
Task Management & Strategic Planning
Proficient in Microsoft Office & Healthcare IT Systems