Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
Generic

MRS BOTHO MATSHIDISO

Cambridge,Cambridgeshire

Summary

An ambitious confident & goal oriented professional with interpersonal skills and motivated team player. Professional experience in wellness programming, event organisation & guideline development with relevant skills in performance & strategic management. A Caring & resourceful & reliable professional.

Overview

18
18
years of professional experience

Work history

Masters in Clinical Child Psychology

Anglia Ruskin University
Cambridge, Cambridgeshire
01.2023 - 05.2024

Principal Health Officer I

Ministry of Health Botswana
Gaborone, Southren
10.2018 - 12.2022
  • Performance Improvement Coordinating Office and STI Management, Ministry of Health & Wellness headquarters: department of health services management (HIV/AIDS division)
  • Duties: Develop several clear strategic options that are able to achieve the mission, vision, and strategic goals of the Ministry
  • Involved in the creation of MOHW as well as the HIV/AIDS Division strategic
  • Plans, creation of MOHW Key Performance Areas, as well as objectives
  • Responsible for Department of Health Services Management weekly,monthly, and annual performance plan
  • Responsible for individual performance development plans
  • Development of STI training manuals,fliers, guidelines, and promotional materials
  • Training of healthcare workers on STI management working with partners (Bummhi, FHI360) on the management of STI among key populations b) Senior Health Officer I: Sexual Transmitted Infection Unit (STI)
  • Planned annual budgets to meet operational needs within financial targets.
  • Actioned public health campaigns to educate patients on current issues.
  • Represented practice services at media interviews and public hearings.
  • Set and monitor performance targets for optimized service-user care.
  • Evaluated performance reports to monitor practice progress.

Ministry of Health
10.2015 - 09.2018
  • Prevention and Care
  • DUTIES:
  • Provide technical Support, guidance and monitor implementation of the program by all facilities, Maintaining STI Training Data Base
  • Coordination of STI Psychosocial Support
  • Development of STI manual and guidelines
  • Training of Healthcare workers

Health Officer

Positive Health Dignity and Prevention, PHDP
05.2014 - 09.2015
  • Actioned public health campaigns to educate patients on current issues.
  • Collaborated with external providers to meet patient care continuity needs.
  • Represented practice services at media interviews and public hearings.
  • Garnered funding for service improvement strategies from government bodies.
  • Implemented clear quality standards to maintain first-class patient provisions.
  • Led high-performing clinical and community support service teams.
  • Evaluated resource and service use to maximize department productivity.
  • Collaborated with local authorities in safeguarding vulnerable patients.

Ministry of Health Headquarters, Prevention and Care
01.2014 - 09.2015
  • Assist in coordination of District PHDP activities, Training of Health care workers on PHDP Strategy, provide technical Support, guidance and monitor implementation of, the strategy by all stakeholders, Maintenance of Training Data Base d) Health Officer II: Workplace Wellness Program:

Health Officer: Workplace wellness

Prevention and Care
06.2011 - 12.2013
  • Coordination of District Wellness Focal Persons
  • Facilitate Health Promotion activities, Facilitation of wellness training at national level, financial and technical logistics for DHMTs, Psychosocial Support Services by Strengthening Support group services and Assessing the state of counseling for Health care workers, Training of staff on Team building, Stress Management & Occupational, Health and Safety Administration officer (Accounts):
  • Identified key client needs to develop targeted support programmes.
  • Led workshops under professional supervision.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Collaborated with external support providers to maintain good care continuity.
  • Offered practical daily living advice, including financial management, retirement, and mortgage.
  • Established and maintained working relationships with members of staff based on trust and non-judgment.
  • Listened to clients' current struggles to signpost relevant support.
  • Liaised with external and internal professionals to provide holistic support.
  • Counseled staff through difficult times using approved and compassionate strategies.

Administration Officer

Care
Gaborone, Southern
01.2009 - 01.2011
  • Prepare financial imprest,
  • prepare payments for staff & suppliers
  • Provided administrative support, including processing invoices, service contracts and financial reports.
  • Supported timely and accurate administrative task completion.
  • Supported HR functions, including new hire orientation and equipment allocation.
  • Monitored and updated employee database and managed scheduling for the MOH-employee team.
  • Produced detailed reports using theGABS system
  • Recruited, hired, trained, and supervised admin assistants,laborers, and cleaners as well as high-performing administrative staff.
  • Managed all transactions and tasks regarding petty cash and payments
  • Contributed to team goal achievement by collaborating with staff to develop customer service improvement initiatives.
  • Managed daily payment processing in the GABS system and drafted daily financial documents.

Administration Coordinator

MB Plumbing and Maintenance
Gaborone
01.2006 - 01.2009
  • Coordination of the Company processes, workforce supervision, staff salaries preparations, creditors reports.
  • Facilitated office contracts for the company
  • Answered phone calls and responded to emails from clients.
  • Managed internal communications through email and memos to deliver announcements.
  • Applied best practices to adhere to company regulations and guidelines.
  • Scheduled meetings to discuss theprogress of projects and tasks.
  • Trained and assigned tasks to team members.
  • Formulated and submitted progress reports to management.
  • Maintained atidy workplace to support cleanliness and quality standards.
  • Oversaw projects to determine specifications and quality standards.
  • Gathered and analyzed feedback from customers to gauge satisfaction.
  • Produced timeline and logistics for planning events.
  • Addressed customer complaints and resolved issues.

Education

MSc - Clinical Child Psychology

University of Anglia

BSosc - Human and Social Dynamics

University of Free State
2004

Skills

  • Integrated healthcare models
  • Active listening
  • Data Collection
  • Research management
  • Activity Planning
  • Analytical and Critical Thinking
  • Self-Motivated
  • Dependable and Responsible

Accomplishments

  • Kovsiecom Psychology Association (South African Student
  • Psychology Association dealing with disabled and mentally retarded children)
  • Certifications and Accreditations
  • Certificate of Appreciation in Recognition of the outstanding Contribution to Events Organization for the Workplace Wellness Programme: October

Languages

English
Advanced

Timeline

Masters in Clinical Child Psychology

Anglia Ruskin University
01.2023 - 05.2024

Principal Health Officer I

Ministry of Health Botswana
10.2018 - 12.2022

Ministry of Health
10.2015 - 09.2018

Health Officer

Positive Health Dignity and Prevention, PHDP
05.2014 - 09.2015

Ministry of Health Headquarters, Prevention and Care
01.2014 - 09.2015

Health Officer: Workplace wellness

Prevention and Care
06.2011 - 12.2013

Administration Officer

Care
01.2009 - 01.2011

Administration Coordinator

MB Plumbing and Maintenance
01.2006 - 01.2009

MSc - Clinical Child Psychology

University of Anglia

BSosc - Human and Social Dynamics

University of Free State

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MRS BOTHO MATSHIDISO