Mr.Jitendra Gupta
Muscat
Summary
- Enthusiastic and customer-focused Barista with over 5+
years of experience in fast-paced coffee shops and cafes.
- Skilled in crafting a wide variety of espresso and specialty coffee drinks with precision and consistency.
- Experienced Barista with a passion for coffee craftsmanship and customer satisfaction.
- Excellent customer service skills; known for creating a warm, welcoming café experience.
- Strong knowledge of coffee beans, brewing methods, and drink customization as per Customers requirements.
- Maintains cleanliness and organization of the café to ensure health and safety standards.
- Works well in team-oriented settings and under pressure during peak hours.
- Proficient in operating POS systems, handling cash, and managing mobile/online orders.
- Creative with latte art and knowledgeable about current coffee trends.
- Committed to continuous learning and providing a top-tier coffee experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Barista & Training Coordinator
Café Amazon
10.2019 - Current
- Currently working as Head Barista & Training Coordinator in café Amazon Oman with 5+ years of experience
- Currently I am serving my role to train new staff, team management, Handling store inventory and POS as a cashier.
- I am excited about the opportunity to bring my expertise in barista skill to contribute in new achievement
- I look forward to discuss how I can add value to your team.
- I am ready for the new challenges for my role in to your company.
Education
Higher Secondary Certificate -
S.S.T. Collage
04.2018
Skills
- Collaborative team player
- Effective time management
- Active listener
- Microsoft Excel
- Google Drive
- Social Media
- Microsoft Office
- Google Docs
Accomplishments
- Consistently maintained 95%+ customer satisfaction scores based on feedback and surveys.
- Trained new baristas, improving team efficiency and service consistency.
- Increased upselling of pastries and specialty drinks to boosting daily sales.
- Maintained 100% accuracy in custom drink orders, enhancing guest satisfaction.
- Promoted from junior barista to shift leader within 6 months due to performance and reliability.
- Managed daily POS and cash handling with zero discrepancies over the years.
Certification
B
LANGUAGE SKILLS
Mother tongue(s): Hindi
Native or Bilingual
Other language(s): English
Full Professional
Listening: C2: Proficient User
Full Professional
Reading: C2: Proficient User
Full Professional
Spoken interaction: C1: Proficient User
Full Professional
Spoken production: C1: Proficient User
Full Professional
Writing: C1: Proficient User
Full Professional
Timeline
Head Barista & Training Coordinator
Café Amazon
10.2019 - Current
Higher Secondary Certificate -
S.S.T. Collage