Mrityunjay Rana

London

Summary

Dynamic supervisor with expertise in operations management and customer service, honed at Mumbai Local. Enhanced team productivity by 20% through strategic planning and staff management. Adept at training and mentoring, fostering a collaborative environment. Proven track record in improving customer satisfaction and driving business development.

Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.

Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.

Work History

Supervisor

Mumbai Local

07.2025 - 08.2025

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Maintained high safety standards to ensure secure workplace for all employees and visitors.

Sales Associate

Walmart

06.2025 - 07.2025

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.

Education

MBA - International Business Management

Ravensbourne University

London

05-2025

BBA - Marketing And Finance

Gurukul Kangri Deemed To Be University

India

01-2024

Skills

Training and mentoring
Goal oriented
Staff management
Customer service
Complex Problem-solving
Strategic planning

Operations management
Project management
Project planning
Financial management
Business development

Volunteering

In Community roles can Show Empathy initiative and a strong work ethic .

Languages

English

Full Professional

Hindi