Mridul Kumar
London,United Kingdom
Summary
Dynamic and adaptable professional with a strong foundation in MS Office, leadership and team management, and sales support. Demonstrates exceptional customer service excellence and time management skills, with a proven ability to collaborate effectively within teams. Committed to ethical understanding and market awareness, offering insightful product recommendations. Career goal includes leveraging analytical skills to drive business success while considering people-centric approaches.
Overview
2
2
years of professional experience
2040
2040
years of post-secondary education
1
1
Certification
Work history
Content & Operations Manager
The Guitar School
Delhi, India
05.2023 - 06.2024
- Monthly post scheduling
- SEO of the website and other social handles like Youtube, instagram, facebook etc
- Talking to new queries for the school and converting them to clients.
- Video Editing for the social handles
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Led and managed administrative staff to maintain smooth daily operations.
President
Swaransh, University Of Delhi
New Delhi, India
05.2022 - 05.2023
- President of my university music society
- Lead a team of 50 members for the period of 1 year.
- Decision Making
- Team Management
- Compositions Production
- Mentor for Juniors
- Music Marketing
Content Strategising Intern
Socio Monkey
Delhi
05.2022 - 04.2023
- Managing marketng campaigns as an assistant under the Marketing head
- Daily content reach handling
- Running paid ads on social handles
Education
MA - Marketing Management
University of Greenwich
Bachelor of Commerce - Commerce
Delhi University, Swami Shradhanand
India 05.2021 - 05.2023
Graduation - Primary and Secondary Education
St Columba's School
India 04.2007 - 04.2020
Skills
- MS Office
- Leadership & Team Management
- Sales Support
- Customer Service Excellence
- Time Management
- Team Collaboration
- Product Recommendations
- Market Awareness
- Ethical Understanding
- Adaptability
- Analyzing
- Considering People
Custom
Permitted to work 20 hours per week during term time., Available to work full time during Christmas Eve, Boxing Day, and other holiday periods., Fully flexible during Christmas holidays and other official breaks
Accomplishments
- President Of Swaransh, The music society of University of Delhi.
- lead Guitarist of "Hierba" a western and classical fusion band.
- Lead Singer for the acapella group, Kithara
- Judge for Crescendo, an acapella group competition held at the University Of Delhi
Certification
- Fundamentals Of Digital Marketing by Google
- BCG - Introduction to Strategy Consulting Job Simulation on Forage
Languages
English
Fluent
Hindi
Fluent
References
References available upon request.
Timeline
Content & Operations Manager
The Guitar School
05.2023 - 06.2024
President
Swaransh, University Of Delhi
05.2022 - 05.2023
Content Strategising Intern
Socio Monkey
05.2022 - 04.2023
Bachelor of Commerce - Commerce
Delhi University, Swami Shradhanand
05.2021 - 05.2023
Graduation - Primary and Secondary Education
St Columba's School
04.2007 - 04.2020
MA - Marketing Management
University of Greenwich
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