Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Michael Plummer

Bootle

Summary

Experienced bar professional with a strong background in conflict resolution, quality assurance, and time efficiency. Demonstrates exceptional skills in upselling, stress management, and bar equipment maintenance. Known for punctuality, resilience under pressure, and effective inventory management. Adept at stock rotation practices and maintaining cleanliness standards. Comfortable with flexible working hours and late shifts.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Team Leader

Sodexo
01.2022 - 01.2025
  • Worked on a bar / kiosk in Goodison Park since January 2022
  • As of the end of the 2022/23 season I have been made a Team Leader in which I manage my own bar or fill in somewhere else when required
  • Delegated tasks to make best use of individuals' skills.
  • In this role I am placed in charge of an average of 6-8 staff & have to work on creating a successful service with my given group
  • Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
  • Improved customer satisfaction through close collaboration with the team.
  • I have now been in this role for roughly 1.5 years in total now
  • Supported new hires through onboarding process for speedy and successful training.
  • Promoted professionalism among staff to develop productive relationships.
  • Introduced innovative solutions which maximised output without compromising quality.

Bar Staff

Anfield
01.2022 - 01.2025
  • I also now work in Anfield doing the same job but only fill in as a team leader when it is needed

Cinema Host

Odeon
08.2023 - 11.2023
  • Here I had worked as a Cinema Host which consisted of scanning in tickets, cleaning screens in between showings & keeping the place clean and tidy throughout the day, dealing with any guests issues and helping where possible
  • I was then trained on the retail side of the job & helped prepare food & take orders for any guests coming into the cinema

Bar Staff

Wall OF Fame
01.2023 - 06.2023
  • Worked In a bar in the city centre behind the bar & barbacking for almost 3 months before I had broken my thumb and was unable to work so was let go
  • Whilst Here I was cocktail trained
  • Promoted and upsold signature drink items, helping to improve bar sales.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Supported serving staff with fast, accurate beverage preparation.
  • Rotated stock regularly, reducing waste from expired products.

Education

High School - HISTORY, COMBINED SCIENCE, ENGLISH LANGUAGE, ENGLISH LITERATURE, MATHS, FRENCH, COMPUTER SCIENCE, B-TEC P.E. - COACHING PRINCIPLES

Litherland High School
09.2016 - 07.2021

A level - Computer Science, Maths, Physics

Hugh Baird South Sefton
09.2021 - 07.2023

Skills

  • Conflict Resolution
  • Quality Assurance
  • Time efficiency
  • Beverage upselling
  • Stress management
  • Bar equipment maintenance
  • Punctual
  • Inventory management
  • Comfortable with late hours
  • Stock rotation practices
  • Flexible working hours
  • Resilience under pressure
  • Bar cleaning and maintenance
  • Glass collection

Accomplishments

  • Held Ambassador role with Language Department
  • Helped out in every Open evening whilst i was here, Represented the language department from year 9 to 11, Science (Years 7&8)
  • I was apart of a student team involved with interviewing the new teachers for the coming year.
  • Numerous Progress & Attainment awards in History, Science, Computer Science & French.
  • Bronze award for the IDEA Award in 2021.
  • Bronze award for the Senior Maths Challenge in 2022.
  • Best in Year award in 2023.

Languages

English
French
Spanish

Timeline

Cinema Host

Odeon
08.2023 - 11.2023

Bar Staff

Wall OF Fame
01.2023 - 06.2023

Team Leader

Sodexo
01.2022 - 01.2025

Bar Staff

Anfield
01.2022 - 01.2025

A level - Computer Science, Maths, Physics

Hugh Baird South Sefton
09.2021 - 07.2023

High School - HISTORY, COMBINED SCIENCE, ENGLISH LANGUAGE, ENGLISH LITERATURE, MATHS, FRENCH, COMPUTER SCIENCE, B-TEC P.E. - COACHING PRINCIPLES

Litherland High School
09.2016 - 07.2021

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Michael Plummer