Moyra Younie
Elgin,Moray
Summary
Is an experienced volunteer coordination and mentor, supporting over 3000 volunteer hours for MSB. Showcasing effective communication and crisis intervention skills. Proven ability to develop creative solutions and engage stakeholders holistically, emphasising empowerment and skill enhancement.
Dedicated to delivering compassionate support to individuals and families, adapting to an ever evolving social, ecomonic and environmental factors.
Certified in First Aid and PVG Signatory status, and proficiency in Microsoft Office and booking systems.
Overview
29
29
years of professional experience
9
9
years of post-secondary education
Work history
Volunteer Coordinator
Moray School Bank (MSB)
Elgin, Moray
2022.08 - 2026.03
- Deliver community projects alongside schools and local council departments to ensure comprehensive support that effectively addresses local requirements.
- Facilitate active involvement of volunteers and community members in local support efforts by providing clear direction and guidance to appropriate services.
- Support campaigns designed to reduce inequality, ensuring children and young people receive appropriate uniforms and essential learning supplies to foster inclusion among peers.
- Drive sustainable practices by transforming school uniform provision into a broader clothing service, reliant on community donations to support local needs.
- Support individuals with language barriers, learning differences, and social differences, ensuring equitable opportunities for all.
- Cultivated strong trusting relationships with families and young people through empathetic, person-centred support that fosters dignity, confidence, and social equity.
- Delivered comprehensive training sessions and development pathways for volunteers, incorporating awards and continuous encouragement to acknowledge contributions.
- Oversee management responsibilities within the employed team to support staff coordination and guide operational decision-making processes effectively.
- Created funding applications to empower volunteers and the team in executing impactful projects and initiatives.
- Create a welcoming atmosphere for all, promoting sense of belonging among volunteers.
- Implemented safeguarding procedures, ensuring safety and welfare of all volunteers.
- Monitor volunteer activity, maintain accurate records and contribute to reporting, evaluation and continuous improvement across all projects.
- Liase with relevant stakeholders to offer an inclusive volunteering programme.
- Coordinated large-scale charity events to raise awareness and support for the cause.
Early Years Practitioner
Stramash Social Enterprise
Elgin, Moray
2020.08 - 2024.12
- Encouraged social development with group play and interaction in woodland and outdoor setting.
- Assisted in planning of outdoor activities to enable child-led learning environment.
- Worked collaboratively with colleagues whilst preparing reports on each child's development.
Travel Advisor & Customer Service Roles
Various Travel Agencies
Elgin
2004.01 - 2020.06
- Assisted customers with travel bookings, locally at Beaver Travel, TUI, Thomas Cook/Going Places, and MyTravel (Overseas)
- Supported clients in navigating complex travel arrangements and ensured customer service excellence.
- Handled administrative tasks related to foreign exchange and booking processes.
Early Years Practitioner
Jack ‘n’ Jill Pre-School & After School Care
Elgin
2015.01 - 2017.01
- Provided care and learning support for children aged 3–13, in a key worker role and delivering activities aligned with the Curriculum for Excellence.
- Supported children’s wellbeing, development and inclusion while maintaining strong communication with families.
Administrative & Customer-Facing Roles
Various Employers
1997.06 - 2004.01
- Held roles including Secretary & Administrator (Sequence UK Ltd), Dental Receptionist, temporary office positions (Office Angels), and hospitality roles.
- Developed strong administrative, organisational and communication skills, along with the ability to work effectively with the public in diverse settings.
Education
HNC - Early Education and Childcare
UHI Moray
Elgin, Moray 2012.09 - 2015.06
HND - Business Administration
UHI Moray
Elgin, Moray 1999.09 - 2001.06
Chartered Institute of Marketing Certificates - Customer Communications; Marketing Environment
City of Glasgow College
GlasgowHigher Grades - Secretarial Studies, English, Biology
Milnes High School
Fochabers, MorayStandard Grades - Maths, English and Office & Information Studies
Milne's High School
Fochabers, Moray 1994.08 - 1999.06
Skills
- Empathetic support for individuals and families
- Creative solution development
- Adaptable and flexible to changing needs
- Holistic stakeholder engagement
- Charitable mindset
- Volunteer coordination and mentoring
- Empowerment and skill building
- Strong communication skills
- Resilience under pressure
- Problem solving and logical thinking
- Public speaking confidence
- Crisis intervention techniques
- First Aid certification
- PVG Signatory
- Microsoft Office and booking systems
Additional Training
- Social Impact (TSi Moray)
- Safeguarding and Boundaries (TSi Moray)
- Paediatric First Aid (Girlguiding)
- First Aid in the Workplace (Outfit Moray)
- Ready for Youth Work (Youth Scotland)
- Manual Handling (In-house Moray School Bank)
- Canva (In-house MSB)
- Unconscious Bias (Enable Works)
- Diversity, Equity & Inclusion (Enable Works)
- PVG Compliance (Volunteer Scotland)
Affiliations
- I am an active fundraiser for MSB as well as other personal interests.
- Girl Guiding Rainbow leader for over 7 years.
- Social media influencer for Farmasi and also personal development including neurodiversity.
- I love to read and listen to audiobooks, both fiction and personal development.
References
References available upon request.
Timeline
Volunteer Coordinator
Moray School Bank (MSB)
2022.08 - 2026.03
Early Years Practitioner
Stramash Social Enterprise
2020.08 - 2024.12
Early Years Practitioner
Jack ‘n’ Jill Pre-School & After School Care
2015.01 - 2017.01
HNC - Early Education and Childcare
UHI Moray
2012.09 - 2015.06
Travel Advisor & Customer Service Roles
Various Travel Agencies
2004.01 - 2020.06
HND - Business Administration
UHI Moray
1999.09 - 2001.06
Administrative & Customer-Facing Roles
Various Employers
1997.06 - 2004.01
Standard Grades - Maths, English and Office & Information Studies
Milne's High School
1994.08 - 1999.06
Chartered Institute of Marketing Certificates - Customer Communications; Marketing Environment
City of Glasgow College
Higher Grades - Secretarial Studies, English, Biology
Milnes High School