Moyinoluwa Oginni
Sunderland,Tyne and Wear
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritisation and time management skills. Certified in health and social care.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior care assistant
HC One
Gateshead
10.2022 - Current
- Administered medications in line with care plans and nursing team guidance.
- Managed a floor of 28 live-in residents with 4 Care assistants and 2 domestic Staff.
- Worked with compassion and empathy, prioritizing well-being and dignity for optimal patient comfort.
- Successfully positioned, lifted, and moved patients from bed into wheelchairs, applying safe handling techniques.
- Monitored client health conditions and reported immediate issues to the home manager.
- Maintained up-to-date knowledge of latest care practices by attending regular meetings and training opportunities.
- Recognised patient condition changes requiring intervention from doctors and other healthcare professionals to provide holistic care.
- Respected and supported cultural and religious practices of patients.
- Collaborated closely with other healthcare professionals to achieve desired patient outcomes.
- Assisted team with developing balanced care plans incorporating physical, mental and social needs.
- Facilitated older adults active participation in all aspects of own health care.
- Recorded patient medical information and vital signs.
- Used oral, topical and IV medications to manage patient symptoms.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Maintained confidentiality and compliance standards for optimised patient care.
- Updated families regularly on patient progress and treatment plan changes.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Assisted with medicine and stock counting, ordering and replenishing.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Provided palliative end of life care to service users in line with care plans.
- Helped patients with Dementia conditions to achieve the highest quality of life by organising Daily activities tailored to individual interests.
- Dealt with emergencies with calm and composure.
Support worker
Alouna Recruitment
Durham, Durham
07.2022 - 10.2022
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Assessed clients and documented information for records and analysis.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
Customer care advisor
Resq Limited
Seaham
05.2022 - 07.2022
- Actively listened to customers to quickly identify needs and proactively enhance their brand experience.
- Recorded and processed customer data accurately.
- Offered prompt solutions to maintain customer satisfaction.
- Shared informational brochures and details about policies to help guests make decisions.
- Delivered first class customer service, prioritising empathy, patience and building rapport.
- Answered incoming telephone calls from customers and detailed initial queries on Customer Relationship Management (CRM) system.
- Followed scripts when answering common customer questions.
- Listened actively to offer accurate information and best solution to their needs.
- Thoroughly monitored compliance with customer service standards to maintain stellar industry reputation.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Advised customers on availability, pricing and location of products.
Education
NVQ Level 3 - Health and social care diploma level 3
City and Guilds
London 11.2023 - 06.2024
Bachelor of Science - Mathematics
University of Ilorin
Nigeria 09.2011 - 07.2015
PGDE - Education
National Teachers Institute
Lagos, Nigeria 04.2019 - 03.2020
Skills
- Person-cantered care plans
- Patient handling and positioning
- Patient safeguarding
- Infection prevention and control
- Dementia care
- Medication Administration
- End Of Life Care
- Stoma care
- Excellent communication
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Affiliations
- Indoor games(Monopoly, Chess, Dominoes, Scrabble)
- Cooking
- Shopping
- Knowledge sharing
Accomplishments
In 2022, I was given the best in product knowledge and effective communication at ResQ Limited
In 2023, I was given the KIDNESS IN CARE award at Springfield House Durham Road, Gateshead.
In 2024, I equipped a group of 90 people with data analysts Skills(Excel, SQL, and PowerBi) for free within 3.5 Months
Certification
I completed my NVQ level 3 in May 2024.
Languages
English
Fluent
Yoruba
Native
Achievement outside Working as a Carer
I am delighted to share with you how I successfully completed a free training program in Excel, SQL, and Power BI that I conducted for a group of 90 enthusiastic learners over the past 3.5 months.
References
References available upon request.
Quote
Do one thing every day that scares you.
Anonymous
Timeline
NVQ Level 3 - Health and social care diploma level 3
City and Guilds
11.2023 - 06.2024
Senior care assistant
HC One
10.2022 - Current
Support worker
Alouna Recruitment
07.2022 - 10.2022
Customer care advisor
Resq Limited
05.2022 - 07.2022
PGDE - Education
National Teachers Institute
04.2019 - 03.2020
Bachelor of Science - Mathematics
University of Ilorin
09.2011 - 07.2015
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