Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Preference
Timeline
GeneralManager
Moussa Diarra

Moussa Diarra

London

Summary

.Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Demonstrated success in training employees, overseeing schedules and motivating team members to achieve demanding sales, service, and productivity targets.

ServSafe Certified. Goal-driven restaurant management professional with a solid background in both front- and back-of-house positions. Specializing in bar operations, team leadership, and responsible alcohol service.

Overview

2
2
years of professional experience
3
3
Certification

Work History

Bar Supervisor

The Ivy Tower Bridge
04.2024 - Current
  • Carefully documented technical workflows in private wiki for education of newly hired employees.
  • Presented new technology and drafted white papers and other technical documents to complete packages.
  • Analyzed developments in field to update instruction literature.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.

Head Bartender/Supervisor

The Ivy Collection
08.2023 - Current
  • Oversees the outlet's bar operations and other bartenders' work to ensure that they provide positive customer experience
  • Ensures the smooth running of the bar
  • Administer purchasing and receiving procedures
  • Analyse alcoholic beverage business
  • Analyse service quality and customer satisfaction
  • Conduct staff performance assessment
  • Contribute to innovation process within own scope of work in the business
  • Identify allergies and taking Oder from customers

Bartender

Garden Rooftop
06.2022 - 11.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Head Bartender

Criterion Hospitality
11.2022 - 08.2023
  • I was the leader of the bar team, responsible for overseeing all aspects of the bar operations
  • My expertise in mixology and exceptional customer service will set the standard for the team
  • Supervise and schedule the bar staff, ensuring smooth operations during busy shifts
  • Foster a positive and collaborative work environment, motivating and inspiring the team
  • Conduct training sessions to enhance bartending skills and customer service

Assistant Bar Manager

Hoxton restaurants Limited
02.2023 - 05.2023
  • Monitor and manage bar inventory, ensuring stock levels are maintained and waste is minimized
  • Implement effective cost control measures to optimize profitability
  • Collaborate with the management team to analyze sales data and make informed decisions

Bartender

Made In Italy
01.2022 - 07.2022
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment, handling multiple tasks with ease
  • Strong organizational and problem-solving abilities
  • Understanding of inventory management and cost control

Education

BTEC Travel And Tourism Continuing - undefined

WFC
01.2023

BTEC Business DM - undefined

WFC
01.2022

GCSE / NVQ Science Social Fair - undefined

MLI
01.2018

Skills

  • Extensive knowledge of mixology techniques and cocktail recipe
  • Creative flair for developing unique and innovative drinks
  • Exceptional customer service and interpersonal skills
  • Ability to handle high-pressure situations with ease
  • Proficient in maintaining bar inventory and ensuring cleanliness

Languages

Bambara
English
French

Certification

.APLS Bar License

. age verification

. Health and safety LV2

. Food safety LV2

Work Preference

Work Type

Full Time

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programs

Timeline

Bar Supervisor

The Ivy Tower Bridge
04.2024 - Current

Head Bartender/Supervisor

The Ivy Collection
08.2023 - Current

Assistant Bar Manager

Hoxton restaurants Limited
02.2023 - 05.2023

Head Bartender

Criterion Hospitality
11.2022 - 08.2023

Bartender

Garden Rooftop
06.2022 - 11.2023

Bartender

Made In Italy
01.2022 - 07.2022

BTEC Travel And Tourism Continuing - undefined

WFC

BTEC Business DM - undefined

WFC

GCSE / NVQ Science Social Fair - undefined

MLI

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Moussa Diarra