Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Timeline
Generic

Mounica G Batchu

Middlesbrough,United Kingdom

Summary

DevOps and Software Engineer with 5+ years of experience across AWS, Azure, and GCP. Proficient in Java (Spring Boot) and Python for backend development and automation. Skilled in CI/CD (Jenkins, GitHub Actions, GitLab CI), Kubernetes, Docker, and Infrastructure as Code with Terraform and Ansible. Experienced in cloud migrations, pipeline optimization, and implementing observability using Prometheus, Grafana, and CloudWatch. Strong background in secure DevOps for financial systems, focusing on resilience, automation, and DORA-aligned delivery.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Software Engineer/DevOps Engineer

GENPACT
2022.02 - 2026.03
  • Developed scalable backend services in Java (Spring Boot) and deployed them on AWS Lambda & ECS, supporting 1.5M+ daily transactions with >99.99% uptime. Built and maintained fully automated CI/CD pipelines using Jenkins, GitHub Actions, and GitLab CI across AWS and Azure environments, reducing release cycles by up to 70%.
  • Refactored legacy applications into containerized microservices with Docker, orchestrated via Kubernetes (EKS, AKS). Automated infrastructure provisioning using Terraform and Ansible for multi-cloud resources including ECS, EKS, AKS, Azure Functions, and Key Vault.
  • Developed Python automation scripts for compliance checks, log processing, health checks, cost reporting, and Azure monitoring tasks. Integrated observability tools such as Prometheus, Grafana, CloudWatch, Azure Monitor, and Log Analytics, reducing MTTR by 35%.
  • Strengthened security with blue-green deployments, secret rotation using AWS Secrets Manager and Azure Key Vault, and enforced policies via Azure Policy and RBAC.
  • Integrated fraud detection using AWS EventBridge and DynamoDB Streams, improving threat detection accuracy by 25%. Collaborated with cross-functional teams to support ML model deployment pipelines and ensure secure, scalable, and production-ready infrastructure.

Junior DevOps Engineer

HSBC
2018.05 - 2022.02
  • Developed and managed CI/CD pipelines using Jenkins and GitLab CI for 30+ microservices. Provisioned infrastructure using Terraform and Ansible across AWS and GCP (Compute Engine, Cloud Functions, S3, RDS).
  • Containerized legacy services using Docker, deployed to Kubernetes (OpenShift and GKE). Created automation and tooling scripts using Python and Shell to support deployment, monitoring, and reporting.
  • Integrated SonarQube and security tools into pipelines to enforce SDLC and code quality standards. Led QA/UAT environment migration to cloud (AWS/GCP), enabling on-demand test environments and performance gains.
  • Set up centralized logging with ELK Stack, alerting with Prometheus, and dashboards with Grafana. Supported compliance efforts during PCI-DSS and internal security audits.

Administrator

Cognizant Technology Solutions
2016.09 - 2018.01
  • Assisting in collecting data from various sources, assist senior analysts with more complex data analysis tasks by performing preliminary checks. Maintaining and organizing both physical and digital files. Assisting with Archived files when needed.
  • Handling routine tasks, assisting senior administrators, answering phone calls, directing inquiries, and taking messages.
  • Responding to emails and handling routine correspondence. Maintaining accurate records and performing data entry tasks.

Education

Masters in Computer Science - Computer Science

Teesside University
United Kingdom
2022.09 - 2024.05

Bachelors Degree - Computer Science

Osmania University
India
2012.06 - 2015.03

Skills

  • Linux
  • Java
  • Python
  • Shell scripting
  • Bash
  • AWS
  • DynamoDB
  • CloudFormation
  • Secrets Manager
  • Azure
  • GCP
  • Jenkins
  • GitHub Actions
  • Nexus
  • SonarQube
  • Docker
  • Kubernetes
  • Terraform
  • Ansible
  • MySQL
  • Prometheus
  • Grafana
  • CloudWatch
  • Microservices
  • Secure DevOps
  • Networking
  • Load Balancing
  • Attention to Detail
  • Time Management
  • Mentorship

Certification

AWS Certified Solutions Architect - Associate, in progress

Additional Information

  • Solid understanding of networking: DNS, HTTP, TLS, Load Balancing, VPC, IAM.
  • Experience in regulated environments with on-call support and PCI-DSS compliance.
  • Contributor to internal knowledge-sharing and DevOps best practices.
  • Passionate about clean code, GitOps, and DORA-aligned continuous improvement.
  • Strong in technical documentation, stakeholder communication, and mentoring juniors.

Timeline

Masters in Computer Science - Computer Science

Teesside University
2022.09 - 2024.05

Software Engineer/DevOps Engineer

GENPACT
2022.02 - 2026.03

Junior DevOps Engineer

HSBC
2018.05 - 2022.02

Administrator

Cognizant Technology Solutions
2016.09 - 2018.01

Bachelors Degree - Computer Science

Osmania University
2012.06 - 2015.03
Mounica G Batchu