Sales Supervisor
Marmar-Halim Fashion Designer
05 2020 - Current
Hi, I’m
MOUNA ASMI
DUBAI,United Arab Emirates
Summary
Energetic Sales Supervisor recognised for driving team performance and exceeding targets. Skilled in mentoring teams, enhancing customer satisfaction, and streamlining sales processes. Successfully implemented strategies that increased sales and improved overall store efficiency.
Work history
Marmar-Halim Fashion Designer Dubai , UAE
Sales Supervisor
05 2020 - Current
Job overview
- Supervised the sales team, enhancing their performance and productivity.
- Conducted regular staff training to increase product knowledge and sales skills.
- Managed customer queries to improve overall service experience.
- Managed stock levels to maximise sales opportunities.
- Monitored store cleanliness, maintaining an appealing shopping environment for customers.
TasheelDubai , UAE
Front Office Representative
09 2019 - 05 2020
Job overview
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Handled complaints, resulting in resolved issues and satisfied guests.
- Maintained clean reception area, promoting a positive image of the company.
- Assisted clients, ensuring they understood all requirements and procedures.
Tans Heritage L.L.CDubai, UAE
Sales and Marketing Representative
08 2018 - 09 2019
Job overview
- Delivered good customer service to the clients at all times, promoting a positive brand image.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Utilised CRM tools effectively to streamline lead generation process.
Geo FoundationsTunis, Tunisia
Administrative Assistant
01 2017 - 08 2018
Job overview
- Interacted professionally with clients providing excellent service at all times.
- Organised client meetings, prepared agendas and took detailed minutes.
- Managed front desk duties to ensure smooth operation of reception area.
- Attended industry events to represent company activity and grow partner networks.
- Prepared monthly and yearly balance sheets, ensuring accuracy.
Education
University of Manouba, Higher School of Commerce
Master's degree from business marketing
2018 - 2019 (1 education.year_Label)
Institute of Technological Studies of Ksar Helal
from Marketing specialty selling
technique
01/2016 - 01/2017
Skills
- Languages
- Accountant
- Microsoft Office “Word, Excel, PowerPoint & Outlook”
- Web Development & Social Media Marketing
- Product Marketing Management & Selling Techniques
- Good knowledge in UAE culture & government procedures
Timeline
Front Office Representative
Tasheel
09 2019 - 05 2020
Sales and Marketing Representative
Tans Heritage L.L.C
08 2018 - 09 2019
Administrative Assistant
Geo Foundations
01 2017 - 08 2018
University of Manouba, Higher School of Commerce
Master's degree from business marketing
2018 - 2019 (1 education.year_Label)
Institute of Technological Studies of Ksar Helal
from Marketing specialty selling
technique
01/2016 - 01/2017