Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
GeneralManager

Mouad Chagk Mochament

London,United Kingdom

Summary

Experienced and proactive Bar Manager with a strong commitment to maintaining the highest standards of hygiene, food safety, and legal compliance. Proven ability to manage bar operations in line with food safety regulations, health and safety standards, and alcohol licensing laws, ensuring a safe and welcoming environment for both guests and staff. Skilled in team leadership, stock control, customer service excellence, and operational efficiency within fast-paced hospitality settings. Career-focused on further developing hospitality management expertise while contributing to the success, reputation, and growth of a dynamic and customer-driven establishment.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work history

Bar Manager

Vintry & Mercer
London, Greater London
01.2024 - 01.2026
  • Oversaw cleaning and cellar management to ensure high service standards.
  • Led the team to deliver outstanding hospitality operation
  • Implemented team-building strategies to drive up selling and performance
  • Handled complaints calmly and professionally, ensuring positive outcome
  • Negotiated supplier contracts for better pricing and improved product quality.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Coordinated events at the venue, leading to increased bookings.
  • Developed cocktail menus, resulting in increased beverage sales.

Assistant Bar Manager

The Ned
London
01.2021 - 01.2024
  • Managed recruitment, training, and compliance procedure Maintained
  • High quality service and secure financial processes Controlled
  • Inventory and optimised stock ordering based on analytic Developed
  • Menus with cost-efficiency and profitability in mind

Help Desk Analyst (Remote)

Epigrafeio
Rethymno, Greece
01.2021 - 01.2022
  • Provided first-line technical support to internal users
  • Diagnosed and resolved software, hardware and connectivity issues remotely
  • Managed support tickets and met SLA targets
  • Set up user accounts and managed access codes
  • Maintained secure data practices and local network operations
  • Supported windows-based systems and office networks

Education

Bachelor Degree - 3D Animation & Digital

University of Greenwich
London
09.2014 - 07.2017

Certificate of Higher Education - Cybersecurity

5E Ltd
London

Skills

  • Drink pairing acumen
  • Till operations proficiency
  • Knowledge of hygiene standards
  • Cocktail creation proficiency
  • Menu development capabilities
  • Restaurant layout planning
  • Hygiene standards compliance
  • Food safety regulations
  • Alcohol laws compliance

Languages

English - Fluent
Arabic - Native
Greek - Native
Italian - Basic

References

References available upon request.

Timeline

Bar Manager

Vintry & Mercer
01.2024 - 01.2026

Assistant Bar Manager

The Ned
01.2021 - 01.2024

Help Desk Analyst (Remote)

Epigrafeio
01.2021 - 01.2022

Bachelor Degree - 3D Animation & Digital

University of Greenwich
09.2014 - 07.2017

Certificate of Higher Education - Cybersecurity

5E Ltd
Mouad Chagk Mochament