Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
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MOSES IKEDIASHI

Hull

Summary

I am a driven and dedicated engineer, resolute in my pursuit of an engineering position that will enable me to apply my technical expertise and passion for problem-solving. Equipped with a solid foundation in network architecture, protocols, and troubleshooting, I am ready to contribute to the success of any team.

Overview

3
3
years of professional experience

Work history

Wireless Product Technical Engineer

ZTE Corporations
Lagos
01.2021 - 08.2022
  • Leverage exceptional troubleshooting skills to swiftly identify and resolve intricate technical issues associated with wireless products, minimizing downtime and maximizing customer satisfaction
  • Completed scheduled services and installations, as well as preventive maintenance and calibration.
  • Provide unparalleled technical support to both internal and external stakeholders, ensuring prompt and efficient resolution of queries, concerns, and challenges
  • Shared technical expertise to develop new products and inform commercial decisions.
  • Performed troubleshooting duties and provided server management expertise via remote and in-person interactions.
  • Administered software upgrades and server patching to establish stable operations.
  • Collaborated with teams in West and East regions to deliver global improvement projects.
  • Applied Batch, Python and Perl scripting skills to generate dynamic data analytics.
  • Analysed technical team metrics to drive performance and KPI delivery using EMS software
  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Developed proposals for clients, outlining project scope and timeline.
  • Automated enabling technologies to identify and match potential suppliers for procurement.
  • Designed equipment improvements to optimise worker productivity.
  • Created policies and procedures for quality assurance, best practices and project management.
  • Documented processes carefully and delivered data sheets detailing project data and client requirements.
  • Collaborated with cost engineering and purchasing to manage change requests and supplier quotation analysis to meet cost targets.
  • Mentored junior team members, providing encouragement and engineering training to support development.

NETWORK ENGINEER TRAINEE

Alchemy Logic Consulting
01.2020 - 12.2020


  • Designed and updated network and computer security measures.
  • Maintained server performance with attention to both hardware and software needs.
  • Monitored traffic, capacity and access to network against established policies and technical limitations.
  • Optimised network performance by continuously assessing best configuration practices.
  • Recommended new hardware and software solutions from current technologies, keeping network performance and security updated to industry standards.
  • Configured networks according to set specifications.
  • Integrated feedback on existing systems to implement improvements.
  • Forecasted future needs of ICT networks to support planning and expansion.
  • Tracked network performance to identify weak points and implement improvements.
  • Administered user accounts and monitored logs for proactive security management.
  • Kept networks updated by conducting installations, configurations and maintenance.
  • Kept software patched and secure to prevent data loss and unauthorised network access.
  • Analysed reported technical issues to diagnose, trace and correct issues.

Education

M.Sc - Energy Engineering

University of Hull
2023

B.Eng - Petroleum Engineering

University of Benin
2017

Skills

  • Project Management
  • Team work and collaboration
  • Communication skills and attention to details
  • Adaptibility and continuous learning
  • Strong negotiation and persuasion skills
  • Effective time management
  • Network performance monitoring
  • Technical Support

Accomplishments

  • Google IT Support (Coursera) 2023
  • Project Management Certification 2020
  • Customer Service Certification 2020
  • UI/UX Certification 2022

Languages

English
Advanced

Timeline

Wireless Product Technical Engineer

ZTE Corporations
01.2021 - 08.2022

NETWORK ENGINEER TRAINEE

Alchemy Logic Consulting
01.2020 - 12.2020

M.Sc - Energy Engineering

University of Hull

B.Eng - Petroleum Engineering

University of Benin

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MOSES IKEDIASHI