I am a highly reliable and professional Door Supervisor with over two years of experience across various industries, including hospitality, retail, events, bars, and restaurants. I have strong customer service and conflict resolution skills, ensuring a safe and secure environment for both customers and staff. I am fully licensed to work in the UK and hold a full UK driving license with access to my own vehicle, providing flexibility and reliability for commuting to different locations. With extensive experience in customer-facing security roles, I excel at building rapport through excellent interpersonal skills, delivering professional service. I am punctual, adaptable, and committed to providing dependable support across varied shift patterns.
Possessing significant experience in security management and risk assessment. Capable of enhancing security procedures and ensuring compliance with all relevant regulations. Specialised in implementing innovative security solutions, creating safe environments, and minimising potential threats.
Security – BCA, Heidelberg Materials & Hope Lodge, Southend-on-Sea Monitored and managed security operations across multiple commercial and residential sites, ensuring full compliance with safety regulations and protocols. Maintained a strong on-site presence, conducted routine checks, and responded promptly to incidents to ensure the safety of staff, visitors, and property.
• Ensured consistent enforcement of site security procedures.
• Handled access control, visitor logs, and perimeter checks.
• Promoted a secure environment through vigilance and proactive intervention.
Security Officer – Marks & Spencer, Liverpool Street, London
Oversaw security operations in a high-footfall retail environment. Responsibilities included safeguarding customers, staff, and assets, preventing theft, monitoring CCTV, and managing access points. Responded effectively to incidents, worked closely with store management, and liaised with police when necessary.
• Enhanced store security protocols, leading to a measurable reduction in incidents.
• Collaborated with internal teams to resolve ongoing security challenges.
• Identified and mitigated risks through vigilant surveillance and analysis.
• Maintained a professional image while delivering excellent customer service.
Security Officer – Poundstretcher, Catford, London
Ensured the safety and security of customers, staff, and merchandise in a busy retail setting. Duties included theft prevention, CCTV monitoring, regular patrols, and responding to incidents calmly and effectively.
• Maintained a visible and reassuring security presence at the store entrance.
• Assisted store management with loss prevention and incident reporting.
• Handled situations professionally, ensuring minimal disruption to store operations.
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