Morgan Said
Stafford,Staffordshire
Summary
I am an accomplished logistics professional with extensive experience in supply chain management and international logistics. I bring strong expertise in process coordination, inventory management systems, and the operation of materials handling equipment. I am skilled in logistical resource planning and transport scheduling, supported by a solid understanding of environmental regulations and health and safety compliance. I use SAP software confidently to analyse logistical data and support effective decision-making. I am recognised for my innovative thinking, resilience under pressure, and clear communication style. I am committed to improving organisational efficiency through critical evaluation, collaborative team leadership, and a consistent focus on customer service excellence. I am a self-motivated professional with strong organisational and problem-solving abilities, and I work effectively both independently and as part of a team, with proven proficiency in inventory management.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Logistics operator
GE Vernova
Stafford, Staffordshire
2024.07 - Current
- Performed quality assurance checks on inbound shipments.
- Introduced a more efficient routing system, decreased delivery times noticeably.
- Troubleshot logistical issues promptly, ensured minimal disruptions to operations.
- Processed all shipping documentation for smoother delivery processes.
- Ensured compliance with industry regulations, minimised risk of penalties.
- Coordinated with other team members to enhance overall productivity.
- Reviewed delivery documentation to verify stock counts, escalating discrepancies.
- Stacked goods according to health and safety guidelines to limit damage and risk.
- Loaded and unloaded deliveries safely according to HSE guidelines.
- Recorded stock levels, delivery information and logistics costs to enable performance monitoring.
- Organised storage areas and rotated stock to maintain quality and minimise waste.
- Transported inbound goods to appropriate stock areas, storing safely and securely.
- Operated forklift trucks safely and responsibly for secure goods transportation.
- Optimised warehouse layouts, improving inventory management efficiency.
Customer service assistant
Tesco Extra
Stafford, Staffordshire
2023.08 - 2024.06
- Assisted in the training of new staff members, ensuring consistency in service delivery.
- Managed time efficiently during peak hours to limit customer waiting periods.
- Improved customer relations by managing customer complaints effectively.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Prioritised tasks during busy periods for maximised productivity .
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Communicated effectively with colleagues to ensure seamless service delivery.
Ramp agent
easyJet
Manchester, Manchester
2023.03 - 2023.06
- Facilitated quick turnarounds by coordinating efficiently with ground crew members.
- Followed strict safety protocols whilst handling passengers' luggage, reducing risk of damage or loss.
- Managed effective communication with flight crew for smooth operations.
- Conducted regular equipment inspections, preventing potential hazards on the airfield.
- Enhanced safety by conducting thorough pre-flight checks of aircraft.
- Adhered strictly to all relevant regulations, ensuring compliance within the ramp area operation.
- Collaborated effectively with colleagues, fostering a strong team environment on the ramp area.
- Reported equipment malfunctions to supervisors for immediate attention, avoiding delays.
- Kept airport schedules running smoothly through rapid luggage and aircraft turnarounds.
Cocktail bartender
COPA
Sheffield, South Yorkshire
2022.04 - 2023.03
- Upheld strict hygiene practices in line with health and safety regulations.
- Acquired complete knowledge of drink menus to offer appropriate suggestions and upsells when required.
- Collaborated effectively with team members during rush hours for efficient service delivery.
- Promoted and upsold signature drink items, helping to improve bar sales.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Demonstrated knowledge of spirits, wines and beers to guide customer choices.
Education
NVQ Level 5 - Business Studies
Sheffield Hallam University
Sheffield 2021.09 - 2022.06
BTEC Diploma - Media Studies
Stafford College
Stafford 2017.09 - 2019.05
GCSEs - English (Literature and Language), Maths, Science, Business Studies,
Sir Graham Balfour
Stafford, Staffordshire 2012.09 - 2017.07
Skills
- Inventory management systems use
- Logistic resource planning
- Knowledge of sap software
- Supply chain expertise
- Time-Sensitive task execution
- Decision-Making aptitude
- Organisational proficiency
- International logistics understanding
- Transport scheduling
- Innovative thinking
- Communication proficiency
- Safety consciousness
- Critical evaluation
- Resilience under pressure
- Team Leadership
- Product knowledge
- Interpersonal communication
- Time efficiency
Affiliations
- Football
- Working out
- Listening to music
- Film
Timeline
Logistics operator
GE Vernova
2024.07 - Current
Customer service assistant
Tesco Extra
2023.08 - 2024.06
Ramp agent
easyJet
2023.03 - 2023.06
Cocktail bartender
COPA
2022.04 - 2023.03
NVQ Level 5 - Business Studies
Sheffield Hallam University
2021.09 - 2022.06
BTEC Diploma - Media Studies
Stafford College
2017.09 - 2019.05
GCSEs - English (Literature and Language), Maths, Science, Business Studies,
Sir Graham Balfour
2012.09 - 2017.07