Morgan Oakes

The role of regional manager is the promoted step from camp manager, therefore in addition to the skills required for camp managing my new position includes:

• Overseeing training programmes for new hires, facilitating their quick integration into teams and leading workshops, seminars and training weekends promoting professional development and continuous learning and improvement. Leading safeguarding training to enhance children and staff care and knowledge.
• Fostering a positive work environment, boosting employee morale.
• Developing targeted marketing campaigns tailored to regional demographics.
• Maintaining constant communication with staff, head office, site team and parents, fostering transparency and trust within the team and stakeholders.
• Provided crucial input into strategic planning, shaping company direction and focus.
• Liaised regularly with head office to ensure alignment of regional goals with overall company objectives.
• Built strong relationships with stakeholders, improving customer satisfaction rates.
• Achieved efficiency by streamlining regional operations.
• Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances and enhancing team's performance with regular coaching and feedback.
• Establishing and maintaining operational standards for 8 locations across our designated region whilst liaising, communicating and supporting the team of regional managers each with their own sites across London, North and West England.
• Implementing change management and network restructuring strategies to address underperforming sites.
• Monitoring inventory needs and working with operations to facilitate supply chain operations.
• Fostering culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
• Directing day-to-day work of 8 camp managers with additional staff of up to 80 employees and motivated teams to exceed objectives alongside the team of regional managers each season.
• Handling crisis management situations effectively, safeguarding company reputation and overseeing and leading OFSTED inspections and Audits on site.
• Ensured safeguarding policies are adhered to, maintaining safe learning space for all children on site as well as corresponding as sight DSL.
• Executed emergency procedures efficiently when necessary, safeguarding stakeholders, children and staff well-being.
• Implemented risk management strategies and overseeing risk assessments for safety of the camp.

• To manage the overall running of the camp daily by the schedule and delegation of the staff roles whilst fulfilling administrative and health and safety of the camp in addition to maintaining a communication line with parents, line manager, staff and children and generating repeat customers by ensuring the wellbeing and enjoyment of the children at camp, the wellbeing of the staff and that camp is running with a range of fun activities in a safe environment
• Ensure quality of programme is being delivered at the highest standard with structure and enthusiasm by staff
• Lias with parents in person and by phone with regards to children's needs and be the point of communication with parents, head office and children
• Managing staff and customer grievances and or complaints
• Manage daily administration of camp, signing in/out of children, timetabling and allocation of staff, timetabling of activities, ADHOC duties
• Prepare and lead camp induction and training days and attend any additional debrief meetings, demonstrating and monitoring staff progress and reports and ensuring staff are used to their strengths
• Ensuring overall health and safety of everyone on camp; daily risk assessments and overall risk assessments
• Ensuring pastoral needs of the children are catered for through active supervision of care throughout the day
• Assisting any additional behavioural needs of the child and adapting sessions around these
• Ensuring upkeep on equipment and venue; ensure camp stock inventory is kept up to date
• For any first aid on sight, assessing the situation and treating any injuries/ calling 999 and parents and to further follow through with admin procedures with CPOMS
• Maintaining paperwork for children's medication and allergies on camp
• Daily reports on staff progress, incidents and accidents, parents interactions, venue and equipment, restock requests, school site team, risk assessments and preplan for schedule of the next day
• Appointed safeguard lead
• Won the Super Camps Super award for running the biggest camp over summer season with energy, enthusiasm and management, 'reviving' the camp and training of my team to the highest standards
• Assisted two SEN children acclimatise and become comfortable over our 8-week summer camp who were on route to becoming black listed due to behavioural issues
• Created a scheme to offer SEN children sensory bags specific for each child to help them in the camp environment

• Working at various schools assisting and supporting children and young adults between the ages of 4 and 19 with social, emotional, and mental health needs (SEMH), special educational needs (SEN), and severe physical disabilities
• Facilitated effective communication between students, teachers, guardians, and other professionals involved in the student's care and education
• Participated in team meetings, providing valuable insight and observations to inform the development and adjustment of individual education and support plans
• Provided physical support and assistance to students with mobility challenges or physical disabilities, ensuring their safety and comfort within the classroom and during transitions
• Collaborated with teachers to implement individualised education plans and accommodate the special learning needs of students
• Provided one-to-one, small group instruction, adapting teaching methods, material, and resources for optimal student engagement and understanding
• Monitored and documented students' progress and maintained accurate records of observations, achievements, and information to pass on to guardians if needed
• Responded to crises using de-escalation techniques and established protocols
• Maintained a calm presence, prioritizing student safety
• Assisted in managing challenging behaviours, crisis interventions, promoting self-regulation skills and a safe classroom environment
• Facilitate the development of social skills, emotional regulation, and self-esteem through targeted intervention and structured activities
• Supported students in acquiring and practising essential life skills, promoting independence and empowerment
• Collaborated with teachers, parents, and external professionals to ensure effective communication and coordinated support for students
• Participated in multidisciplinary meetings, contributing insights and observations to inform student-centred interventions
• Provided individualized support, including tailored support plans, assessments, collaboration with multidisciplinary teams, emotional guidance, behaviour management, and promoting positive coping strategies for students

• First internship study focused on investigating the effects of emotive stimuli on attention and the role of working memory (50 hours)
• Second internship project was based on decision Making, Autism, and Development (30 hours) and consisted of workshops to collect the data
• Administering computerised lab based experiments; my responsibility was to conduct the experiments
• Managing participant scheduling and ensuring their readiness for the study
• Assisting in running the workshops which included computer based experiments, administration of projective drawing technique assessments such as DAP, administering psychometrics tests such as WASI-11
• Collecting qualitative data through semi structured interviews for the study

• Planning and teaching musical theatre, dance (jazz, tap, street and ballet) and drama to KS2 children and working towards shows where I then help with the show, organising and planning and assisting the team
• My career aim for this opportunity was to explore and work with children through movement and creative arts and have the opportunity to explore how movement assists child development, especially with SEN children
• Planning and teaching the choreography for class and arranging appropriate lesson structure and term structure
• Administrative duties e.g signing children in and out of class
• Liasing and communicating with parents on children's progress/ issues
• Communicating with children of varying abilities and assessing how each child learns
• Organising and assisting team with Shows; administrative and ADHOC duties
• Assisting in classes with children who had additional needs for 1:1 teaching and behavioural management