
A professional, reliable and highly organised Administrator with over one year of hands-on experience in office and administrative environments, alongside strong customer service experience in retail. Experienced in front-desk duties, bookings, enquiries and complaint handling, with a calm and professional manner. Known for strong communication skills, attention to detail and the ability to work well in fast-paced office settings.
-Delivered high-quality customer service and handled customer enquiries
-Managed stock control, repricing and product organisation
-Supported buyers’ desk with sales and buybacks in line with company policy
-Handled incoming phone calls and WhatsApp enquiries
- Managing emails, telephone calls, and general correspondence
- Maintaining accurate records, files, and databases
- Managing company invoices, quotes and prices
- Scheduling meetings, appointments, and diary management
- Supporting the onboarding of new staff where required
- Ordering and coordinating with suppliers for the staff
- Assisting with data entry and compliance documentation
- Providing general administrative support
-Managed room bookings and schedules using internal systems-Acted as first point of contact for staff and visitors
-Handled telephone and in-person enquiries professionally
-Conducted ID checks and visitor sign-ins in line with procedures
-Supported senior staff with general administrative tasks
-Handled complaints calmly and efficiently, escalating when required