morgan hugill
burnley,Lancashire
Summary
Hardworking Hairdresser bringing 6+ years of experience. Effectively attracting new customers and maximising loyalty by delivering exceptional service. Adept at keeping clean, well-stocked and properly sanitised stations.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
hair dresser
the beauty rooms
Blackburn, Blackburn with Darwen
01.2024 - Current
- Maintained spotlessly clean salon workstations and tools.
- Applied specialised techniques to create full style makeovers, from natural to theatrical.
- Trained junior stylists to create high-performing salon teams.
- Set up workstations and treatment rooms with necessary products, equipment and supplies.
- Registered new clients and updated information of existing clients on logbook.
- self employed hair dresser with a level 2 qualification
Customer services advisor
boohoo
burnley, lancashire
01.2021 - 07.2024
- Completed thorough documentation in [Software] for each enquiry.
- Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
GCSEs - english and maths
Blessed Trinity RC College
Burnley 09.2013 - 06.2017
NVQ Level 2 - hair dressing
evolve academy manchester
manchester 09.2017 - 09.2019
Skills
good people skills
good communication
punctual
trust worthy
eager to work
Timeline
hair dresser
the beauty rooms
01.2024 - Current
Customer services advisor
boohoo
01.2021 - 07.2024
NVQ Level 2 - hair dressing
evolve academy manchester
09.2017 - 09.2019
GCSEs - english and maths
Blessed Trinity RC College
09.2013 - 06.2017