Morgan Hampson
Newquay,Cornwall
Summary
Dependable and motivated individual. Skilled in customer service and teamwork, with small background in hospitality and excellent communication abilities. Committed to creating welcoming environment and enhancing customer satisfaction through attentive service.
Proven track record in boosting customer sales through effective merchandising techniques and achieving targets. Skilled in enhancing the overall customer experience by delivering quality service and engaging interactions. Demonstrates efficiency in fast-paced environments and is adept at multi-tasking under pressure while maintaining cleanliness standards, i have strong sales persuasion abilities and adapt seamlessly to crowded spaces, im aiming to further better these skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Customer sales assistant
vantastic
Newquay, Cornwall
03.2025 - Current
- Assisted customers to make informed purchasing decisions.
- Resolved queries swiftly, contributing to positive customer experience.
- Ensured compliance with health and safety regulations within the retail environment.
- Provided exceptional service, boosting repeat business rates.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Retail keyholder
Claires accessories
Newquay, Cornwall
01.2023 - 03.2025
- Managed inventory levels effectively to avoid stock shortages or overages.
- Assisted in the visual merchandising of products, enhancing store appeal.
- Completed sales transactions accurately using till systems, reducing discrepancies in end-of-day cash counts.
- Utilised up-selling techniques when assisting customers, boosting overall sales figures without hard selling tactics.
- Dealt with customer complaints professionally, ensuring satisfaction and repeat business.
- Executed promotional displays according to company guidelines, attracting customer interest in featured products.
- Opened and closed shop whilst following correct security protocols.
- Ensured safety regulations were adhered to consistently, maintaining a safe shopping environment.
Food counter attendant
Francines chip shop
Newquay, Cornwall
09.2020 - 03.2023
- Took orders accurately to ensure correct delivery of food items.
- Maintained organised workspace for efficient operation of the counter area.
- Processed payments accurately, resulting in a smooth transaction process for customers.
- Collaborated well with team members, fostering a cooperative work environment.
- Adhered to proper food handling procedures minimising risk of contamination.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Promptly addressed spills or broken glassware to prevent accidents in the workplace.
- Managed till operations effectively during peak hours for seamless service.
- Updated knowledge about store policies regularly to provide accurate information to customers.
- Worked collaboratively with colleagues to manage queues efficiently during busy hours.
- Kept calm under pressure whilst dealing with long queues or difficult customers.
- Enhanced customer satisfaction by providing excellent food service.
- Served customers efficiently during busy lunch hours to reduce waiting time.
- Familiarised self with new menu items quickly, offered better recommendations to customers.
Shop floor assistant
Morrisons
Newquay, Cornwall
07.2022 - 09.2022
- Maintained clean and organised work area, contributing to efficient service delivery.
- Supported other team members during peak hours for smooth operations.
- Promoted daily specials to increase sales.
- Performed deep-cleaning tasks during quieter periods in the restaurant industry.
- Collaborated with servers to meet customer needs promptly.
- Cleaned work surfaces, ensured hygiene standards were met.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Supported kitchen staff by transferring dishes, utensils and cooking equipment efficiently.
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
- Maintained high standards of cleanliness in dining area by clearing tables quickly.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Served food in a timely manner to ensure hot, fresh meals.
- Demonstrated knowledge of menu items helping customers make satisfying meal choices.
Caravan cleaner
Hendra holiday park
Newquay, Cornwall
07.2019 - 09.2019
- Maintained high level of cleanliness by regular cleaning and sanitising of caravans.
- Facilitated smooth check-ins and check-outs by preparing rooms promptly upon guest departure.
- Achieved high standards of hygiene with regular room deep cleaning.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Maintained high hygiene standards for improved living conditions.
- Made beds daily to ensure a neat bedroom area.
- Guaranteed fresh atmosphere in rooms, emptying waste bins regularly.
Education
A-Levels - musical theatre
truro college
Truro, Cornwall 09.2019 - 06.2022
Skills
- Boosted customer sales with merchandising techniques to meet specific targets and metrics
- improving the overall customer experience whilst shopping or being served with general chat whilst still delivering quality customer service
- Target achievement
- Efficient work pace
- Multi-Tasking under pressure
- Cleanliness standards
- Sales persuasion
- Adapting to crowded spaces
Affiliations
- running
- gym
- The beach
- Reading
Timeline
Customer sales assistant
vantastic
03.2025 - Current
Retail keyholder
Claires accessories
01.2023 - 03.2025
Shop floor assistant
Morrisons
07.2022 - 09.2022
Food counter attendant
Francines chip shop
09.2020 - 03.2023
A-Levels - musical theatre
truro college
09.2019 - 06.2022
Caravan cleaner
Hendra holiday park
07.2019 - 09.2019
Similar Profiles
Isaiah OrtegaIsaiah Ortega
Assistant Cleaner at Vantastic VansAssistant Cleaner at Vantastic Vans
Jonathan FynnJonathan Fynn
Owner/Director at Vantastic Man RemovalsOwner/Director at Vantastic Man Removals
Alex Vernam-LynchAlex Vernam-Lynch
Signaller Trainee at Network RailSignaller Trainee at Network Rail
Theo CrawfordTheo Crawford
Waiter at 129 Restaurant Lusty GlazeWaiter at 129 Restaurant Lusty Glaze
WILLIAM HAMWILLIAM HAM
Bar Staff at Bowgie InnBar Staff at Bowgie Inn