Morgan Greenwood
Summary
Im a strong candidate for this role with a keen eye for organisation and a knack for multitasking. Im knowledgeable about customer service and communication, Im experienced in Sales and Events and always ensure I go the extra mile in assisting in creating seamless events. I bring enthusiasm and a collaborative spirit. I'm always ready to use and develop new skills. I have a strong dedication to enhancing customer satisfaction and am extremely eager to expand my knowledge and contribute to a team where I can drive positive results and support your company's goals. I'm always wanting to expand my knowledge and take on new challenges.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Sales and Event Assistant
East Lancashire Railway Company Limited
01.2024 - 01.2025
- Assisting in meeting agreed targets for activity frequency, revenue and profitability
- Managing bookings and holding appointments
- Assisting in the planning and delivery of the programme of events and weddings and the successful introduction of new initiatives
- Regularly analyse and review pricing against competitors and advise accordingly
- Support other activities through planning, co-ordination, and execution, as directed
- Excel at work – complete MS Excel Mastery Beginner to Pro certificate of completion
Sales and Event Assistant (Apprenticeship)
East Lancashire Railway Company Limited
01.2021 - 01.2024
- Customer service skills dealing with consumers, clients, and customers
- Assisting in creating invoices and proposals
- Addressing customer enquiries, providing information and ensuring a positive experience
- Dealing with external and internal customers
- Managing bookings and holding appointments
Cleaner
01.2021 - 01.2022
- Attention to detail
- Time management
- Reliability
- Communication
- Customer service
- Adaptability
- Problem solving
- Physical stamina
- Independence
Avon Representative
01.2020 - 01.2021
- Money Management Skills
- Product Knowledge
- Time Management
- Team Working
- Flexibility and Adaptability
Education
Customer Service (Level 2) -
Bury College
01.2022 - 01.2024
Health and Social Care (Level 3) - undefined
Bury College
High School -
Tottington High School
09.2016 - 07.2021
Skills
- Sales and customer service
- Sales and Event Assistance
- Team Collaboration and Communication
- Strategic thinking
- First-aid certified
- Fire safety awareness
- Excel efficiency
- Creative outlook
- Team building
- Multitasking
- Decision making
- Event coordination
- Sales forecasting
References
Available upon request
Timeline
Sales and Event Assistant
East Lancashire Railway Company Limited
01.2024 - 01.2025
Customer Service (Level 2) -
Bury College
01.2022 - 01.2024
Sales and Event Assistant (Apprenticeship)
East Lancashire Railway Company Limited
01.2021 - 01.2024
Cleaner
01.2021 - 01.2022
Avon Representative
01.2020 - 01.2021
High School -
Tottington High School
09.2016 - 07.2021
Health and Social Care (Level 3) - undefined
Bury College
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