Summary
Overview
Work history
Skills
Languages
Certification
education- GCSE
Timeline
Generic

Morgan Davis

swansea ,ne

Summary

Dedicated professional with expertise in till operation, time management, and customer service protocols. Demonstrates exceptional communication skills and a patient, resilient customer interaction style. Proficient in menu memorisation, stock control, and food safety knowledge. Committed to maintaining high standards of table clearance efficiency and overall service quality. Career goal includes advancing within the hospitality industry while continually enhancing service delivery skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

Kitchen staff member

emilys wafle house
swansea , Neath Port Talbot
  • Ensured smooth service with effective communication skills.
  • Followed health and safety guidelines, ensuring a safe work environment.
  • Assisted in food preparation for enhanced meal quality.
  • Followed strict hygiene practices, providing a sanitary kitchen environment.
  • re stocked any items that were needed
  • prepared any desserts for customers
  • Assisted chef in plating dishes beautifully for exceptional presentation.
  • Prepped ingredients prior to cooking for more efficient service times.

Staff member

the ancient briton
swansea, Powys
06.2024 - Current
  • Helped maintain kitchen inventory, ensuring constant availability of necessary items.
  • Supported head cook during busy periods, maintaining efficiency under pressure.
  • Followed strict dietary requirements for the well-being of customers with allergies or dietary restrictions.
  • Followed recipes meticulously, ensuring consistency in dish preparations across shifts.
  • Ensured hygiene standards remained high at all times-keeping utensils and work stations spotless after use.
  • Prepared meals for improved customer satisfaction.
  • Maintained a clean workspace to ensure food safety regulations were met.
  • Handled customer complaints promptly and professionally.
  • Ensured freshness of food items by regularly checking expiry dates.
  • Took orders and portioned food for delivery to client tables.

Cafe worker

susan bale
Swansea, Neath Port Talbot
11.2023 - Current
  • Provide 24 hours/week of service, including prepping food/ ingredients, attending to customers need, making drinks such as tea or coffee, and washing dirty dishes.
  • Kept up-to-date knowledge about menu items, guiding customers effectively.
  • Maintained clean and organised work area, contributing to efficient service delivery.
  • Followed all cafe policies and procedures diligently for consistency in service quality.
  • Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
  • Prepared hot and cold beverages for customers' satisfaction.
  • Engaged with customers in a polite manner, fostering a welcoming environment.
  • Delivered prompt service to customers, resulting in repeat business.
  • Implemented hygiene standards strictly whilst working on food preparation tasks.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.

Skills

  • communication skills
  • Till operation expertise
  • Time management mastery
  • Table clearance efficiency
  • Customer service protocols
  • Customer interaction style
  • Patience and resilience
  • Menu memorisation
  • Stock control
  • Food safety knowledge

Languages

Welsh
Fluent
English
Fluent

Certification

level 2 health and saftey course

education- GCSE

Science double awards C/D     

childcare level 1 pass

music D      

welsh baccalaureate pass level 1

English literature C

English language D

welsh language C

mathematics E

Numeracy U



Timeline

Staff member

the ancient briton
06.2024 - Current

Cafe worker

susan bale
11.2023 - Current

Kitchen staff member

emilys wafle house

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Morgan Davis