Moon (Phuong) Waters

A bespoke popup catering business specializing in Vietnamese fine dining.

• Built and operated a successful self-employed venture in a new country.
• Managed menu design, sourcing, customer service, marketing, and event delivery.
• Demonstrated resilience, adaptability, and strong organizational skills.
• Developed a loyal customer base through warmth, professionalism, and consistent quality.

Reported directly to the Managing Director

• Delivered nationwide “Train the Trainer” programmes.
• Conducted one to one coaching, group training, and performance reviews.
• Collaborated closely with field sales management teams.
• Prepared and delivered conference presentations on behalf of senior leadership.

Key Achievements:

• Consistently exceeded performance measures.
• Recognised for teamwork, communication, and reliability.

Reported directly to the Chairman:

• Recruited, assessed, and developed 50 provincial trainers across Vietnam.
• Designed and delivered training aligned with sales and marketing strategies.
• Managed training budgets and organized international conferences.
• Created training manuals for all levels of the organization.
• Delivered motivational speeches and sales technique presentations.
• Provided live translation for international guest speakers.

Key Achievements:

• Strengthened national training capability through consistent coaching.
• Built strong cross-functional relationships across sales and marketing.

Reported directly to the Managing Director:

• Supported the launch of Cambridge Diet in Vietnam.
• Transferred UK product knowledge, processes, and sales techniques.
• Worked between Cambridge University and Corby manufacturing site.
• Assisted with recruitment and development of regional trainers.
• Produced comprehensive training manuals.

Key Achievements:

• Delivered a major presentation at Hanoi National Arena to 2,000 delegates alongside Cambridge Diet's Managing Director from England.
• Harmonized induction and developed a sound business relationship with UK acquisition directors bridging their cultural and lingual needs.

• Taught English to children and adults, including private tuition.
• Adapted teaching methods to suit diverse learning needs.
• Built strong rapport with students, contributing to positive outcomes.