Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monu Khan

Hotel Management
Mumbai, IND,Bihaar

Summary

Driven professional with proven expertise in hotel management, honed at Oberoi Hotels. Excelled in enhancing guest satisfaction and retention through effective problem-solving and safety management. Skilled in using hotel management and fluent in English and Hindi, demonstrating strong communication and technical abilities. Achieved significant improvements in operational efficiency and guest experience.

Overview

2
2
years of professional experience

Work History

Hotel Management

Oberoi Hotels
03.2020 - 03.2022
  • Collaborated with hotel management to address guest concerns, improving overall guest experience and retention rates.
  • Assisted with emergency situations as directed by hotel management, ensuring guest safety and resolving issues efficiently.
  • Utilized hotel management software for data entry and reporting purposes.
  • Managed reservations and updated room availability using hotel management software, ensuring accurate information for staff and guests.

Education

Associate of Arts - Patna Bihar

Pushpa High School
India
04.2001 -

Skills

Hotel Management

Fluent in English, Hindi

Document Management

Report Writing

Visitor tracking

CCTV Monitoring

Valid Driver's License

Kitchen Management

Hotel Management

Timeline

Hotel Management

Oberoi Hotels
03.2020 - 03.2022

Associate of Arts - Patna Bihar

Pushpa High School
04.2001 -

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Monu KhanHotel Management